Maimonides Health Outpatient Primary Care Nurse Manager
We're Maimonides Health, Brooklyn's largest healthcare system, serving over 250,000 patients each year through the system's three hospitals, 1800 physicians and healthcare professionals, more than 80 community-based practices and outpatient centers. At Maimonides Health, our core values H.E.A.R.T drives everything we do. We uphold and maintain Honesty, Empathy, Accountability, Respect, and Teamwork to empower our talented team, engage our respective communities and adhere to Planetree's philosophy of patient-centered care. The system is anchored by Maimonides Medical Center, one of the nation's largest independent teaching hospitals and home to centers of excellence in numerous specialties; Maimonides Midwood Community Hospital (formerly New York Community Hospital), a 130-bed adult medical-surgical hospital; and Maimonides Children's Hospital, Brooklyn's only children's hospital and only pediatric trauma center. Maimonides' clinical programs rank among the best in the country for patient outcomes, including its Heart and Vascular Institute, Neuroscience Institute, Bone and Joint Center, and Cancer Center. Maimonides is an affiliate of Northwell Health and a major clinical training site for SUNY Downstate College of Medicine.
Responsible for the clinical and operational management, ensuring that standards of practice for nursing and patient care are maintained; participates in developing departmental plans and programs as required; collects and provides data on unit activities, PI issues, etc. as required.
Responsibilities
- Oversees day-to-day clinical operations in the outpatient primary care setting to ensure safe, high-quality care for patients across the lifespan.
- Provides clinical supervision and guidance to nursing staff. Leads nursing team meetings. Coordinates staff education, including in-service training and ongoing competency development.
- Participates in outpatient-focused, clinically oriented committees and projects as needed.
- Assists with developing staffing plans and manages daily schedules to ensure adequate coverage across the primary care practice.
- Monitors patient flow, appointment efficiency, and overall clinical practice operations; identifies and implements process improvements.
- Collects, analyzes, and reports on clinical and operational metrics to support continuous performance improvement (PI) within the practice.
- Collaborates on practice budget planning and monitors fiscal performance; identifies opportunities for cost-efficiency and improved resource utilization. Participates in the recruitment, orientation, performance evaluation, and disciplinary process for nursing staff.
- Ensures staff meet required competencies and complete mandatory education in areas such as infection control, safety, risk management, and customer service. Supports a culture of learning, mentoring, and professional growth within the outpatient nursing care team.
- Participates in continuous quality improvement efforts by identifying care delivery issues and implementing evidence-based solutions.
- Investigates patient and staff incidents; ensures follow-up and compliance with regulatory standards (e.g., DOH, Joint Commission, VFC).
- Maintains accurate and timely documentation and reports in compliance with administrative, clinical, and regulatory requirements.
- Communicates key organizational updates and strategic priorities to outpatient nursing staff.
- Actively participates in cross-functional teams and projects to enhance outpatient service delivery and patient satisfaction.
Qualifications
Active RN license in NYS. Bachelor of Science in Nursing (BSN) required.Masters Degree in Nursing preferred.Experience
Minimum 35 years of nursing leadership experience in an outpatient or ambulatory primary care setting.Experience working with both adult and pediatric patient populations.Knowledge of Article 28 regulations, Joint Commission Standards, Value Based Care, DOH regulations, and Vaccines for Children (VFC) program.Skills
Strong leadership, communication, and interpersonal skills.Proficient in analyzing data and solving clinical / operational problems.Competent in EMR systems and regulatory compliance.Commitment to team collaboration and high-quality patient care.Pay Range
USD $135,000.00 - USD $135,500.00 / Yr.
Equal Employment Opportunity Employer
Maimonides Medical Center (MMC) is an equal opportunity employer.