Front Office Assistant / Service Writer

Front Office Manager

We are seeking a Front Office Manager to join our team at Meineke - 1363 in Amarillo, TX. As the face of our company, you will be responsible for overseeing the daily operations of the front office, providing excellent customer service, and ensuring smooth communication between customers and our automotive technicians.

Responsibilities

• Manage front office and ensure all administrative duties are completed accurately and efficiently
• Check in customer by creating accounts and communicating any needed maintenance and repairs
• Answer incoming phone calls with exceptional customer service
• Handle customer inquiries and complaints, providing appropriate solutions and alternatives within the time limits
• Coordinate with the service department to ensure timely completion of customer vehicles
• Oversee scheduling and appointment setting for automotive services
• Assist in maintaining inventory of shop supplies and promotional materials
• Handle billing and invoicing

Requirements

Meineke - 1363 has been providing quality automotive maintenance and repair services in Amarillo for over 20 years. Our commitment to customer satisfaction and employee development has made us a trusted name in the industry. Join our team and be a part of our success!