Senior Program Manager Technical

Job Description :

At Remitly we believe everyone deserves the freedom to access move and manage their money wherever life takes them. Since 2011 weve tirelessly delivered on our promise to customers sending money globally providing secure simple and reliable ways to manage their money ensuring true peace of mind. Whether its supporting loved ones back home growing a business across continents or pursuing new opportunities abroad were not just here to move money were here to move our global customers forward.

Were looking for builders reimaginers and global thinkers who want to work at the intersection of technology trust and transformation. If thats you and youre ready to do the most meaningful work of your careerwe invite you to join over 2800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.

About the Role

As a Senior Program Manager for the Remitly Business team you will help shape and scale our business payments platform. This role is both strategic and hands-on ideal for someone who thrives in ambiguity and loves building from the ground up. You will collaborate with Product Engineering Compliance Legal Risk Operations and Analytics to deliver seamless secure and compliant customer journeys. Youll turn complex compliance requirements into simple customer flows and scale our new product while protecting our customers and Remitly. This role is based in Seattle WA.

You will

Lead programs from ideation to launch working with Product Engineering Compliance Risk Legal and Operations to support Remitly Business.

Translate regulatory and compliance requirements into scalable intuitive customer experiences defining KYB / KYC / AML processes and working with engineering to ship efficient solutions.

Proactively find and address risks related to fraud chargebacks and compliance using data and trends to continuously improve controls monitoring and escalation paths.

Create dashboards and alerting mechanisms to monitor key business and operational metrics drive weekly reviews and inform the product roadmap.

Set and evolve operational processes including SOPs SLAs capacity planning and escalation paths with a focus on continuous improvement automation and customer-centricity.

Foster a culture of collaboration inclusion and growth by facilitating clear communication driving cross-team alignment and help Remitly Business scale efficiently in new markets.

You have

5 years of program / project management with a background in FinTech payments or highly regulated global environments preferred.

Strong data fluency : experienced in defining metrics building and interpreting dashboards and using data to drive program decisions and improvements.

Proven success delivering complex cross-functional programs or initiatives managing dependencies and risks and influencing outcomes across teams.

Experience balancing customer experience with business risk

Excellent communication collaboration and stakeholder management skills with the ability to build trust and influence across diverse teams.

Compensation Details. The starting base salary range for this position is typically $144000 - $170000. In the U.S. Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered as well as other financial benefits and total compensation components offered with this role. #LI-Hybrid

Our Benefits :

Flexible paid time off

Health dental and vision 401k plan with company matching

Paid parental medical military and family care leave

Mental Health & Family Forming Benefits

Employee Stock Purchase Plan (ESPP)

Continuing education and travel benefits

Our Connected Work Culture : Driving Innovation Together

At Remitly we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration where ideas ignite and challenging problems find solutions faster. For corporate team members we have an in-office expectation of at least 50% of the time monthly typically achieved by coming in three days a week. This creates a consistent meaningful overlap that supports team norms and business needs. Managers also have the flexibility to set higher expectations based on their teams specific needs. These intentional in-office moments are vital for deepening relationships fueling creativity and ensuring your impact is felt where it matters most.

Remitly is an E-Verify Employer

At Remitly we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates in full compliance with applicable laws and regulations.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Required Experience :

Manager

Key Skills

Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 144000 - 170000