Help Desk Technician.SecurityNational • Salt Lake City, UT, US
Help Desk Technician.
SecurityNational • Salt Lake City, UT, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionAssociate’s degree in Information Technology, Computer Science, or a related field, or equivalent work experience 1–3 years of experience in a technical support or help desk role Proficiency with Windows and / or macOS environments, including common productivity applications (e.g., Microsoft 365, Google Workspace) Familiarity with basic networking concepts, printer support, and remote desktop tools Experience with ticketing systems (e.g., Zendesk, Freshservice, ServiceNow) is a plus Strong communication and customer service skills, with the ability to explain technical issues to non-technical users Industry certifications (e.g., CompTIA A+, ITIL Foundation) are desirable Ability to prioritize tasks and work efficiently in a fast-paced environment Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and / or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards Prolonged periods of sitting at a desk and working on a computer Occasionally required to lift or move hardware or equipment up to 40 pounds Ability to access equipment in confined or elevated spaces (e.g., server rooms or network closets) Visual acuity to read technical materials and monitor system performance
Description
- Serve as the first point of contact for users seeking technical assistance via phone, email, or in person
- Diagnose and troubleshoot hardware, software, and network-related issues across desktops, laptops, mobile devices, and peripherals
- Provide timely and effective support, escalating complex issues to appropriate teams as needed
- Install, configure, and update operating systems, applications, and system components on end-user devices
- Manage and resolve support tickets using a help desk or IT service management system
- Assist in onboarding and offboarding procedures, including user account setup, permissions, and hardware deployment
- Maintain accurate documentation of support activities, issue resolutions, and user instructions
- Educate users on best practices for system usage, security awareness, and self-service tools
- Perform routine maintenance tasks such as software updates, patching, and hardware checks
- Collaborate with IT team members to support organization-wide initiatives and ensure high-quality user support
Requirements
Education and / or Work Experience Requirements :
Physical Requirements :
Benefitsundefined
serp_jobs.job_alerts.create_a_job
Help Desk Technician • Salt Lake City, UT, US
Job_description.internal_linking.related_jobs
Insight Global is looking for Desktop Support to join one of our largest financial service clients sitting in Salt Lake City, Utah.
They will be joining the Enterprise Technology Operations Group sp...serp_jobs.internal_linking.show_more
Where Safety and People are Core Values!.We take care of our People and it shows!.Typical Schedule : Monday - Friday 7 : 00AM - 5 : 00PM (Overtime Eligible).
Pay Range dependent on experience, overtime a...serp_jobs.internal_linking.show_more
American Equipment Holdings (AEH).Over the years, our ability to grow and set ourselves apart from the competition is the result of a tried and true philosophy – take care of our customers and take...serp_jobs.internal_linking.show_more
What success looks like in this role : .Answers moderately complex questions, following guidelines and using judgment based on experience with related incidents and service requests.Requests handled ...serp_jobs.internal_linking.show_more
Immediate positions available to work with children with autism spectrum disorder and their families!.At ABS Kids we find our purpose in the wow moments our clients experience each day, learning ne...serp_jobs.internal_linking.show_more Immediate positions available to work with children with autism spectrum disorder and their families!.At ABS Kids we find our purpose in the wow moments our clients experience each day, learning ne...serp_jobs.internal_linking.show_more 
OUR COMPANY : EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forw...serp_jobs.internal_linking.show_more
The Housing Authority of Salt Lake City (HASLC), is a federally funded Special Purpose Government Agency, created to provide rent subsidies, and promote affordable housing for low-income persons re...serp_jobs.internal_linking.show_more
Job Title : Service Desk Agent / IT Support Job Location : South Jordan, UT, 84095 Job Duration : 12 months+ Extension <...serp_jobs.internal_linking.show_more
Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...serp_jobs.internal_linking.show_more Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...serp_jobs.internal_linking.show_more 
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spi...serp_jobs.internal_linking.show_more
We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.serp_jobs.internal_linking.show_more
As a Online Help Desk Associate, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via phone, chat, and...serp_jobs.internal_linking.show_more
Title : IT Service Desk Agent .Location : Columbus OH USA 43219.The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fa...serp_jobs.internal_linking.show_more
Part-time IT Helpdesk Technician.Reef is a Utah-based vertically integrated investment and development firm founded in 2005, with three primary lines of business : Investments, Real Estate, and Life...serp_jobs.internal_linking.show_more Title : IT Support Location : South Jordan, UT 84095 Duration : 6-12 Months ...serp_jobs.internal_linking.show_more 
Deliver from the comfort of your own vehicle!.As a seasonal support driver (SSD), youll deliver packages to communities and businesses from your personal vehicle.
This is a friendly, physically acti...serp_jobs.internal_linking.show_more
Desktop Support Technician
Insight Global • Salt Lake City, UT, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Equipment Support II
Sunstate Equipment • Salt Lake City, UT, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Crane Service Technician- Level 3
American Equipment HR LLC Careers • Salt Lake City, Utah, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Service Desk Agent - Salt Lake City, UT
Unisys Corporation • Salt Lake City, UT, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Behavior Technician - Entry-Level Role with Paid Training
ABS Kids • South Jordan, UT, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Behavior Technician - Paid drive time / mileage reimbursement
ABS Kids • Kaysville, UT, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Data Center Repair Technician (Breakfix) - $2500 Bonus
EOS IT Company • Taylorsville, UT, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Part-Time Front Desk Support (Freedom Landing)
Housing Authority of Salt Lake • Salt Lake City, UT, United States
serp_jobs.job_card.part_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
IT Support(MOR2JP00017241)
Amicis Global • South Jordan, UT, United States
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_variable_days
Customer Specialist - Work from Home ($18.50 per hour plus Bonus)
TurboTax • Lehi, Utah
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
TurboTax Customer Service Specialist - Remote ($18.50 per hour plus Bonus)
TurboTax • Lehi, Utah
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Blood Collection Staff - Customer Service
American Red Cross • Lehi, UT, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Work from Home - Online Product Support (Entry Level)
GLOCPA • Bluffdale, Utah
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Online Help Desk Associate
TradeJobsWorkforce • 84043 Lehi, UT, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Information Technology Help Desk Technician (South Jordan)
Compunnel Inc. • South Jordan, UT, US
serp_jobs.job_card.part_time +1
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Part-time IT Helpdesk Technician
Reef Capital Partners • Lehi, UT, USA
serp_jobs.job_card.part_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30
IT Support / IT Help Desk in South Jordan UT 84095
Amicis Global • South Jordan, UT, United States
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_variable_days
Seasonal Support Driver - Flexible Scheduling Opportunity (EAGLE MOUNTAIN)
United Parcel Service • EAGLE MOUNTAIN, Utah, US
serp_jobs.job_card.part_time +1
serp_jobs.last_updated.last_updated_less • serp_jobs.job_card.promoted • serp_jobs.job_card.new