Budtender PT

The customer experience begins and ends with the Budtender. The Budtender provides exceptional service to all customers and patients through product education and recommendations. The budtender is responsible for promoting a work environment that is positive, fun and rewarding for both the team and customers.

Pay for this role starts at $18.29 / hour

Essential Duties

Sales and Customer Satisfaction :

• Embody LivWell core values and project that onto customers by exhibiting excellent customer service skills
• Execute selling standards to achieve individual sales goals and contribute to teams daily sales goals
• Provide excellent customer service by answering questions, offering assistance, suggesting items and providing product information with a smile
• Assist customers with requests in store and on the phone
• Verify customer identification / paperwork and accurately create / update customer profiles
• Create brand loyalty by introducing the LivWell rewards program to every customer
• Cross-sell products to increase purchase amounts
• Educate customers about current promotions and events
• Solicit feedback on service levels through use of Happy or Not and Google reviews
• Ensure the sales floor is properly stocked and the presence of the store is clean and organized
• Communicate serious customer concerns to the management team
• Systems :

Accountable for utilizing store technology, POS and online ordering systems.

registers, recording accurate sales numbers in POS and reporting tips accurately

company news and updates.

Compliance and Reporting :

Supervision :

Education and Experience Requirements

Education :

Work Experience :

Required Certificates, Licenses, and Registrations :

of Revenue, MED

Working Conditions :

Salary

$18.29 USD per hour

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