Community Manager

Mill Creek Residential Community Manager

At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process. We want you to know that we encourage you to apply if this job excites you, even if you don't meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek.

The Community Manager drives financial performance, operational and leasing excellence, and delivers outstanding customer service at one or more communities. Provides leadership and management for the community operations and maintenance teams. This position is responsible for setting performance standards and coaching, developing, and empowering associates towards achievement of desired business outcomes.

Essential Functions / Responsibilities

Financial Performance

• Manage financial aspects of operations for the assigned community (or communities) that contribute to the business goals.
• Develop, implement, and monitor programs to maximize revenue, maintain expense control, and increase value
• Oversee pricing and occupancy strategies
• Assist in preparation of community budget
• Provide thorough and strategic monthly reforecast, monthly operating report, and executive summary of operations
• Review and approve, or submit for approval, all contracts within the limits defined by MCR budget authority levels
• Anticipate and communicate significant departures from the budget immediately and in accordance with the company policy and standards
• Partner with community Service Manager to review and recommend capital improvements and capital programs for expense reduction
• Address and complete all other duties as assigned

Sales and Marketing

Operating Standards

Associate Management and Development

Education and / or Experience

Skills / Specialized Knowledge

Mill Creek is an Equal Opportunity Employer

Are you ready to contribute to the success of Mill Creek Residential? If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!

People. Places. Relationships. Our tagline begins with the most important part of Mill Creek, our people. As a multifamily company focused on construction, development, acquisition, and operations of rental communities in the most desirable markets coast-to-coast, we are also committed to ensuring a diverse, equitable and inclusive environment for our resident customer and our associates. We have implemented processes to support DE&I practices throughout the associate lifecycle from recruiting and hiring to ongoing training programs for career advancement. Our growth since our founding in 2011 is nothing short of remarkable a direct reflection of our team's contributions. We are committed to listening to our associates and focusing on continuous improvement.