Veterinary Care Coordinator

Join Beacon Veterinary Specialists as a Remote Veterinary Care Coordinator Schedule :

• Friday–Monday, 10 : 00am – 8 : 30pm PST Pay Range : $20–$26 / hour Beacon Veterinary Specialists is seeking a remote   Veterinary Care Coordinator (VCC)  to provide essential support for our specialists and clients.
• As a VCC, you’ll ensure clients receive timely, compassionate communication, and that care is coordinated seamlessly between doctors, clients, and referring veterinarians.
• This is a remote, work-from-home position open to candidates across the U.S.—however, you must be available to work the scheduled days and times listed above.
• As our primary weekend coverage, you’ll play a vital role in ensuring continuity of care and client support during critical hours.
• Your medical knowledge and communication skills will directly impact the experience of our clients and the wellbeing of their pets.
• What You’ll Do Answer incoming phone calls as the first point of contact for clients, providing guidance, updates, and reassurance with professionalism and empathy.
• Act as a liaison between doctors and clients, facilitating clear communication and ensuring questions and concerns are addressed promptly.
• Schedule appointments, procedures, and surgeries, and review treatment estimates for accuracy.
• Gather patient histories and ensure medical records, diagnostics, and reports are received and attached promptly.
• Monitor and communicate lab results, complete callbacks, and follow up on post-op patients.
• Process prescription requests, verify accuracy, and coordinate with pharmacies.
• Submit and track insurance claims and follow up on outstanding documentation.
• Assist with payments, deposits, and client billing communication.
• Deliver compassionate, knowledgeable support that reassures clients their pets are in capable hands.

What We’re Looking For Veterinary background required :

Strong medical knowledge required :

Exceptional communication skills :

Organizational excellence :

Technical proficiency :

Self-sufficient and resourceful :

Apply today and be a vital part of our veterinary care team!