Senior Technical Program Manager

Swiftly is a retail digital technology startup founded in 2018 and headquartered in the Bay Area. We empower regional and independent grocers to compete in a digital-first world by providing best-in-class app, web, loyalty, and e-commerce solutions—without SaaS fees. Instead, Swiftly drives revenue through its retail media network, sharing profits with retailer partners.

With 70+ retailer banners and Series C funding, Swiftly is the first in the industry to seamlessly connect digital and in-store shopping. Our AI-powered platform helps retailers build strong digital relationships, while our solutions—Audience Optimizer, Alcohol Cashback, and Offsite Campaigns—drive shopper engagement and brand success.

Our mission : Enable brick-and-mortar retailers to thrive in a digital world.

Position Summary :

Swiftly is searching for a Senior Technical Program Manager ready to thrive in a fast-paced, collaborative, and highly technical environment. This role will lead programs that deliver mobile and web platforms, data solutions, and services for enterprise retail customers.

This is a full time contract role.

We use Deel as the contract of record.

Responsibilities Include :

• Responsible for the management of the entire development cycle from definition / scope through implementation. Perform all program management activities for each project : planning, identify key resources and stakeholders, facilitate estimate and schedule planning, drive project milestones, lead kickoff and weekly meetings, provide updates to internal stakeholders, document outcomes, follow through on project retrospectives, etc.
• Act as primary point of contact for all stakeholders throughout the project lifecycle; communicate and collaborate across product, CSM, and engineering on decision and resolution
• Uncover and manage interdependencies and impacts across projects and teams during discovery / planning / scoping; coordinate execution alignment and cross-project issue escalation
• Monitor project progress continuously and own execution reporting to keep all team members accountable, and all key stakeholders informed
• Recommend re-prioritization and / or re-sequencing to accommodate delivery project workload in accordance with resource availability and roadmap changes; facility with critical path analysis
• Manage through influence, often without direct management authority, navigating sometimes divergent expectations
• Troubleshoot and solve technical and business-related implementation problems in real-time, and assign to other team members or escalate as appropriate
• Provide thought leadership when addressing technical challenges and / or program execution hurdles. Continuously improve and scale the broader organization
• Lead and manage programs to develop our platform and scale our operations
• Manage technical backlogs, and effectively prioritize work items (including new features, bugs, tech debt, etc.)
• Become an SME and essential thought leader in developing a best-in-class platform
• Other related duties as assigned

Required Qualifications :

$7,000 - $7,400 a month

The salary range is based on the candidates experience as it relates to the role.

Deel is the contract of record.

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Working For Swiftly

We are working on a set of problems that require the best in the industry to get right. Our employees are the pillars of the future of the company and they are treated and compensated as such. We're a growing team of experienced industry professionals building an organization that can solve tough problems and values a collaborative environment.

Every Swiftly employee :

If you've ever wanted to work on a project that blends a gorgeous consumer experience, sophisticated logistics, and scale that rivals the largest technology players,Swiftlyis the place for you.

Equal Opportunity Employer

Swiftly is anEqual Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Swiftly will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. Reasonableaccommodations areavailable for qualified individuals with disabilities throughout the subsequent application process.

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