Assistant Community Manager Job at Lancaster Campus in Knoxville

Overview Excellent opportunity for Assistant Community Manager!

The Campus team is filled with passionate and enthusiastic people! Since 1958, we have been singularly focused on providing superb housing for college students across the country and our team is the reason for our success and for our ability to grow over the long-term.

If you’re someone who loves to have FUN at work, loves to work hard, thinks outside the box, then we’ve got a place for you on our team! Campus Apartments offers growth opportunities, diversity, stability, job training and a fun-loving family of people! Consider joining our team and changing the way you think about work!

Responsibilities The Assistant Community Manager reports to the General Manager. This position is responsible for assisting with all operational phases of the property to ensure customer satisfaction, fiscal stability and good physical condition.

Assist the General Manager in all actions that involve and / or influence the property

Accept rent and follow up on delinquencies

Post rent and miscellaneous income receipts

Make bank deposits daily when receipts are on hand

Post and follow up on NSF checks

Handle evictions and NSF warrants

Turn over bad debts for collection

Report income collection to the Property Accountant

Assist with leasing activities and resident relations

Answer telephones as needed

Plan and direct social activities as needed

Inspect move-outs and schedule units for turnkey as directed

Verify that information on move-in and renewal leases agrees with information entered into the computer

Follow up on service requests and perform call backs

Verify completion and accuracy of Weekly Leasing Reports

Act as the primary record keeper of income and expense information to the computer

Pay property level bills and forward cash disbursement journals to the Property Accountant

Verify that invoices paid correspond to purchase orders issued and submit properly coded invoices

Update and post security deposits; process security deposit refunds and forfeitures

General maintenance, audit and filing of property records

Qualifications Bachelor degree or equivalent combination or education and experience

Accredited Residential Manager (Institute of Real Estate Management) or Certified Apartment Manager (Building Owners and Management Association) is preferred

Valid driver’s license and current automobile insurance

Proficient in Microsoft Word, Excel and Outlook

Knowledge of Entrata is preferred

Ability to follow through with all necessary paperwork and ensure all deadlines are met

Excellent customer service skills

Ability to communicate effectively and professionally while operating in a fast paced environment

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