Talent.com
IT Project Manager IV
IT Project Manager IVBrooksource • Charlotte, NC, United States
IT Project Manager IV

IT Project Manager IV

Brooksource • Charlotte, NC, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

About Us

Join the innovative Digital Voice team at our Fortune 200 Energy partner located in Charlotte.

We are seeking a dynamic and experienced Project Manager to lead the delivery of our IVR Replacement program, a multi-year initiative aimed at migrating our current on-premises IVR to the Genesys Cloud platform.

________________________________________

Key Responsibilities

  • Own end-to-end project delivery for IVR migration from Nuance on-prem to Genesys Cloud.
  • Develop and manage detailed project plans, timelines, and budgets.
  • Coordinate cross-functional teams including business stakeholders, architects, and vendors.
  • Ensure adherence to project governance and reporting standards.
  • Manage risks, issues, and dependencies proactively.
  • Facilitate communication between technical teams and business units.
  • Drive successful implementation using both Waterfall and Agile methodologies.

________________________________________

Required Qualifications

  • Proven experience in cloud migration projects, ideally involving Genesys Cloud and / or Swampfox technologies.
  • Strong background in call center and IVR systems.
  • Minimum 5+ years of experience as a Project Manager in enterprise environments.
  • Expertise in both Waterfall and Agile delivery frameworks.
  • Excellent stakeholder management and communication skills.
  • Ability to manage complex, multi-vendor projects.

    • ________________________________________

    Preferred Qualifications

  • PMP or Agile certification (Scrum Master, SAFe, etc.).
  • Familiarity with Nuance IVR and Genesys Architect.
  • Experience working with regulated industries or large-scale enterprise environments.

    • ________________________________________

    Work Arrangement

  • Hybrid role : 3 days per week in-office in the Charlotte region.
  • Occasional travel may be required for vendor or stakeholder meetings.

    • Logistics :

  • Location : Charlotte, NC
  • Environment : Hybrid (In-office 3x per week)
  • Compensation : $68 / hr
  • 24-month W2 Contract with potential for extension or conversion
  • W2 Only - We are unable to provide sponsorship currently (US Citizen & GC holder only)

    • Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

    serp_jobs.job_alerts.create_a_job

    Project Manager Iv • Charlotte, NC, United States

    Job_description.internal_linking.related_jobs
    Intern, IMS Software Engineering

    Intern, IMS Software Engineering

    Commscope • Catawba, North Carolina, US
    serp_jobs.job_card.full_time
    Internship Programs at CommScope.As CommScope designs and builds connectivity for the world's most advanced networks, we're building something equally as important : careers for forward-thinking, in...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Kitchen Manager

    Kitchen Manager

    Carowinds • Catawba, NC, US
    serp_jobs.job_card.full_time +1
    Overview : Carowinds is seeking a talented and motivated Kitchen Manager to join our dynamic Food & Beverage team.Serving as the park's Sous Chef, this position plays a key leadership role in su...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Portfolio Manager - Infection Prevention

    Portfolio Manager - Infection Prevention

    Solenis LLC • Fort Mill, SC, United States
    serp_jobs.job_card.full_time
    Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and bever...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    IT Manager

    IT Manager

    Charlotte Staffing • Charlotte, NC, US
    serp_jobs.job_card.full_time
    Manufacturing / Quality It Manager.As an IT Manager here at Solstice, you'll hold a pivotal leadership position within our Information Technology function. This role focuses on managing and mentorin...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Senior Manager, IT Procurement

    Senior Manager, IT Procurement

    Softworld, a Kelly Company • Charlotte, NC, United States
    serp_jobs.job_card.permanent
    Senior Manager, IT Procurement.This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future.IT Procureme...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Pharmacy Tech

    Pharmacy Tech

    Optum • MOUNT MOURNE, NC, United States
    serp_jobs.job_card.full_time
    Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives.The work you do with our team will directly improve health outcomes by connec...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    IT Project Manager – Infrastructure (Contract) | $60–$65 / hr.

    IT Project Manager – Infrastructure (Contract) | $60–$65 / hr.

    WorkForce Unlimited • Charlotte, North Carolina, United States
    serp_jobs.job_card.full_time
    IT Project Manager – Infrastructure (Contract) | $60–$65 / hr.IT Infrastructure Project Manager.Charlotte, NC – Hybrid / On-site (Tuesday, Wednesday, Thursday). Contract (6-12 month duration).If you’re ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    R&D Project Manager

    R&D Project Manager

    Aptyx • Charlotte, NC, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Project Manager (PM) is responsible for planning, overseeing, and leading projects from ideation through completion.This role requires interaction with a range of internal and external stakeholders...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    IT Program Manager

    IT Program Manager

    Genesis10 • Charlotte, North Carolina, United States
    serp_jobs.job_card.permanent +1
    Genesis10 is currently seeking an IT Program Manager with our client in the financial industry located in Charlotte, NC, Plano, TX and Pennington, NJ. This is a 12+ month contract position.Responsib...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    IT Project Manager, NC

    IT Project Manager, NC

    Career Mentors, LLC • Charlotte, NC, US
    serp_jobs.job_card.full_time
    IT Project Manager (Functional – Banking Domain).Charlotte, NC (within 45 miles).The ideal candidate will lead the.Collaborate with platform teams, CIO partners, infrastructure delivery, and centra...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    VMO_IT Program Manager III_PM / BA

    VMO_IT Program Manager III_PM / BA

    Innova Solutions • Charlotte, NC,North Carolina,United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    A client of Innova Solutions is immediately hiring for a.Agile scrum must be proficient.Proven analytical, business management and organizational skills with a focus on attention to detail and abil...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    IT Manager, Business Relationship Management

    IT Manager, Business Relationship Management

    Xylem • Charlotte, NC, US
    serp_jobs.job_card.full_time
    IT Business Relationship Manager (BRM).Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day.As a l...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Telecommunications Project Manager (Charlotte)

    Telecommunications Project Manager (Charlotte)

    Optomi • Charlotte, NC, United States
    serp_jobs.job_card.full_time
    Project IT Manager II Telecom / Cellular Engineering (Charlotte, NC).We are seeking a Project IT Manager II to lead and manage multiple Telecom / Cellular Engineering initiatives.This role oversees ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    CT Technologist FT Weekend Days

    CT Technologist FT Weekend Days

    Fort Mill Medical Center • FORT MILL, South Carolina, United States
    serp_jobs.job_card.full_time
    We are a community built on care.Our caregivers and supporting staff extend compassion to those in need, helping to improve the health and well-being of those we serve, and provide comfort and heal...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Agile Project Manager W2

    Agile Project Manager W2

    TEKsystems • Fort Mill, SC, United States
    serp_jobs.job_card.full_time
    Project management, Agile, Jira, infrastructure.Project management,Agile,Jira,infrastructure.Additional Skills & Qualifications •. This manager is VERY big on personality, critical thinking, and cris...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Patient Financial Advocate

    Patient Financial Advocate

    Firstsource • Statesville, NC, United States
    serp_jobs.job_card.full_time
    Location : ONSITE at a Medical Facility in Statesville, NC.Hours : Monday - Friday 9 : 00am-4 : 30pm.Join our team and make a difference!. The Patient Financial Advocate is responsible for screening patie...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Director Of Nursing

    Director Of Nursing

    BrightSpring Health Services • Statesville, NC, United States
    serp_jobs.job_card.full_time
    US-NC-CONOVER | US-NC-WINSTON SALEM | US-NC-SHELBY | US-NC-STATESVILLE.Join a team of passionate and caring clinicians who make a difference in people's lives. Our nursing group focuses on compassio...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    IT Infrastructure Operations Manager

    IT Infrastructure Operations Manager

    RETIREMENT CLEARINGHOUSE LLC • Charlotte, North Carolina, United States, 28202
    serp_jobs.job_card.full_time +1
    IT Infrastructure Operations Manager.IT Infrastructure Operations Manager —Hybrid Opportunity.Retirement Clearinghouse was voted one of the top places to work by Charlotte Magazine in 2024! When yo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days