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Coordinator - Life Science
Coordinator - Life ScienceAlexandria Real Estate Equities • Palo Alto, CA
Coordinator - Life Science

Coordinator - Life Science

Alexandria Real Estate Equities • Palo Alto, CA
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Essential Duties and Responsibilities :

Provide exceptional community-building service and customer service for member companies of Alexandria LaunchLabs, regarding the following laboratory and site operational needs :

Community Development

  • Serve as point person who will conceive of, organize, and implement value-driven social programming and events to foster a vibrant and collaborative community.
  • Support the Site Head and the Laboratory Operations Director in conceiving of, organizing, and implementing value-driven educational and scientific programming, as well as professional development events.
  • Research potential companies and individuals to include in strategic programming events.
  • Assist with developing and maintaining a list of key stakeholders in the Stanford University academic and industrial life science ecosystem.
  • Gather and maintain a list of Stanford University and local ecosystem events that address and / or support life science entrepreneurship.

Community Administration

  • Assist the Site Head and the Laboratory Operations Director in their daily roles.
  • Foster a vibrant and collaborative LaunchLabs community through curating and delivering customer-oriented services.
  • Work closely with the Site Head and the Laboratory Operations Director to organize and deliver programs, including member orientations, lab user meetings, equipment trainings, town halls, and similar meetings.
  • Draft and publicize community communications, e.g., new member announcements, launch sessions, and all other building communications.
  • Maintain, track, and manage certificates of insurance for all members / tenants, vendors, and contractors.
  • Oversee and track completion of onboarding tasks for all new member companies and their personnel, including portal registration, security keycard distribution, and welcome package, email, and materials distribution, as well as orientations / trainings.
  • Oversee and track completion of offboarding tasks for exiting member companies, and coordinate reset of space, including security deactivation, cleaning, and repairs.
  • Monitor and triage member / tenant requests, including guest registration, facilities issues, and others as needed.
  • Liaise with Alexandria-associated teams and external vendors to resolve on-site issues, including Security, Asset Services, Building Maintenance, and copier / courier and AV / IT.
  • Provide weekly updates to the Asset Services Team on noteworthy issues.
  • Code and submit invoices for Asset Director approval as needed (invoices for stock and supplies for member- / tenant-shared kitchen and copy room, reprographics / copier services, courier / messenger services, food and beverage, and others).
  • Serve as primary contact for on-site Security, Building Maintenance, and day porters as needed during working hours to oversee general site operations, including package management, facilities request triaging, and organizing, stocking, and maintaining office and kitchen supplies.
  • Scientific Amenities

  • Support the Laboratory Operations Director with the day-to-day management of Alexandria-owned and on-loan lab equipment, including qPCRs, microscopes, freezers, incubators, centrifuges, biosafety cabinets, etc.
  • Work closely with the Laboratory Operations Director to implement and enforce standard operating procedures and programs for laboratory safety, safety training, chemical inventories, laboratory audits, laboratory operational permits, hazardous waste disposal, and accurate and up-to-date records maintenance on all training, permits, and incidents.
  • Ordering, organizing, maintaining, and stocking lab supplies and lab gases.
  • Assist as lab operational backup to the Laboratory Operations Director on daily tasks, e.g., signing waste removal manifest, checking on CO2 and LQN, etc.
  • Establish lab sustainability initiatives and educate members / tenants on existing programs.
  • Coordinate with vendors on strategic offerings.
  • Qualifications and Experience :

  • Bachelor’s degree required.
  • At least 3 years of combined experience in working in a science-related organization or laboratory space, preferably in a collaborative or shared working environment, and working in a customer-facing role.
  • Experience with both academic research and early-stage industry science.
  • Experience with fostering a team and building community.
  • Strong customer service mindset and verbal and written communication skills to interact with individuals at all levels.
  • Strong ability to be detail oriented and highly organized and to work independently.
  • Ability to work in a fast-paced environment, multi-task, and prioritize tasks effectively.
  • Experience and interest in life science business and laboratory operations.
  • This role will be based in Palo Alto but require 1 day / week at South San Francisco location.
  • Alexandria LaunchLabs, created by Alexandria, the pioneer of mission-critical Labspace® real estate, is the premier startup platform purpose-built to accelerate the growth of transformative early-stage life science companies and empower the advancement of groundbreaking discoveries within Alexandria’s ecosystems in New York City, Cambridge, Research Triangle, Seattle, and Stanford Research Park. Alexandria LaunchLabs is unmatched in equipping early-stage life science companies with dedicated laboratory / office space and core equipment, vital operational services, expert support from our best-in-class teams, tailored introductions to our preeminent network, and access to capital through Alexandria Venture Investments and the Alexandria Seed Capital Platform — all developed to provide our curated community of member companies with a scalable path for growth. Alexandria LaunchLabs is currently accepting applications for all our locations. For more information, please visit at www.alexandrialaunchlabs.com.

    Primarily based at the Alexandria Center for Life Science – Stanford Research Park, the Coordinator – Life Science will have the primary responsibilities of coordinating the day-to-day operations of and member / tenant support at Alexandria LaunchLabs in the San Francisco Bay Area region and will contribute to a range of Alexandria’s Life Science Team’s strategic and corporate projects. The candidate will be a customer-facing and detail-oriented individual interested in interfacing with the dynamic life science and biopharma ecosystem.

    The expected base hourly wage range for this position is $31.25 to $40.87 USD hourly, plus annual discretionary bonus. This hourly wage range is an estimate, and the actual hourly wage may vary based on the consideration of many factors, which may include, but are not limited to : the individual’s knowledge, experience, education, qualifications, skills, job location, and the Company’s compensation practices.

    Alexandria wouldn’t be the company we are without our incredible people, and we are pleased to provide the following industry-leading and comprehensive benefits :

  • 100% company-paid premiums (top-tier health, dental, and vision plan for you and your family)
  • Generous 401(k) profit sharing plan
  • Significant paid time off and holiday time
  • Paid parental leave
  • Generous rewards and recognitions
  • Annual Company paid time off for volunteering
  • Wellness and fitness incentives
  • Mentoring and career development opportunities
  • Life insurance, disability plans, and an Employee Assistance Program
  • Alexandria Real Estate Equities, Inc. (NYSE : ARE), an S&P 500® company, is a best-in-class, mission-driven life science REIT making a positive and lasting impact on the world. With our founding in 1994, Alexandria pioneered the life science real estate niche. Alexandria is the preeminent and longest-tenured owner, operator, and developer of collaborative MegacampusTM ecosystems in AAA life science innovation cluster locations, including Greater Boston, the San Francisco Bay Area, San Diego, Seattle, Maryland, Research Triangle, and New York City. Alexandria has a longstanding and proven track record of developing Class A / A+ properties clustered in highly dynamic and collaborative Megacampus environments that enhance our tenants' ability to successfully recruit and retain world-class talent and inspire productivity, efficiency, creativity, and success. Alexandria also provides strategic capital to transformative life science companies through our venture capital platform, Alexandria Venture Investments. For more information, please visit www.are.com.

    The Company is an equal opportunity employer and considers all qualified applicants without regard to any characteristic protected under applicable federal, state, and / or local law or ordinance, including, without limitation, race, color, religion, creed, sex, gender, gender identity, gender expression, pregnancy, childbirth, breastfeeding or related medical conditions, marital status, registered domestic partner status, family-care status, veteran status, military status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information, or sexual orientation.

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