Office 365 / Entra Administrator

Position Information Posting Number S26289P Posting Date Closing Date Title Information Technology Technical Associate Working Title Office 365 / Entra Administrator Salary Range $80,000 Yr. Employee Class Civil Service Department Network Service Full-time / Part-time Full-time Specialization Hours Per Week 37.5 Standard Work Week Monday-Friday Some weekends and evenings required. Benefits This position is eligible for health, dental, life insurance and other benefits through Chicago State University. Click here for a complete list of benefits : https : / / csu.edu / humanresources / benefits.htm Job Summary The Office 365 Administrat or is responsible for managing, supporting, and securing the Microsoft 365 environment, including Exchange Online, Teams, SharePoint, OneDrive, and related services. This role ensures reliable system performance, user productivity, and compliance with organizational policies. Job Description

• Administer and support all aspects of Microsoft 365 (Exchange Online, Teams, SharePoint Online, OneDrive, Intune, Entra ID / Azure AD).
• Manage user accounts, licenses, groups, and permissions.
• Monitor system health, performance, and service availability through the Microsoft 365 Admin Center and PowerShell.
• Configure and enforce security policies (MFA, Conditional Access, DLP, Intune device compliance, email security).
• Provide Tier 2 / 3 support for end-users, troubleshooting email, Teams, and authentication issues.
• Manage mail flow rules, spam filters, and phishing protection.
• Support migrations (on-prem file servers, Google Workspace to O365, etc.).
• Automate administrative tasks with PowerShell scripting.
• Collaborate with IT leadership on governance, compliance, and best practices for Microsoft 365.
• Document processes, policies, and procedures.
• Stay updated on Microsoft 365 roadmap and new features, recommending improvements.
• Other duties as assigned

Minimum Qualifications CREDENTIALS TO BE VERIFIED BY PLACEMENT OFFICER

A. College coursework which includes Information Technology (IT), IT Management, Programming, IT systems, or a closely related discipline, as measured by the following conversion table or its proportional equivalent :

30 semester hours equals one (1) year (12 months)

Associate’s Degree (60 semester hours) equals eighteen months (18 months)

90 semester hours equals two (2) years (24 months)

Bachelor’s Degree (120 semester hours) equals three (3) years (36 months)

B. Work experience in IT-related functions, such as hardware / software support, programming, network design, network engineering, IT systems integration, or closely related field.

3. Based on position requirements, additional education, training, and / or work experience in the area of specialization inherent to the position may be required. Preferred Qualifications

Knowledge, Skills and Abilities

Additional Applicant Information Physical Requirement / Demands Work Environment