Medical Front Office Specialist

Job Title : Medical Front Office Specialist

Location : Houston, TX - 77094

Assignment Type : Contract-to-Hire (open to candidates on a 2-week notice)

Industry : Healthcare / Outpatient Clinic

Pay : $20–$21 per hour (based on experience)

Benefits :  This position is eligible for medical, dental, vision, and 401(k)

About Our Client :

Addison Group has partnered with a well-established healthcare organization seeking an experienced Front Office Specialist to support a busy outpatient clinic. This position offers a collaborative, patient-focused work environment and the opportunity to grow within a long-standing medical practice.

Job Description :

The Front Office Specialist will serve as the first point of contact for patients, managing check-in and check-out processes, scheduling appointments, verifying insurance information, and providing exceptional customer service. This is a hands-on role within a high-volume clinical setting that values teamwork, professionalism, and strong attention to detail.

Key Responsibilities :

• Greet and check in patients, verify demographic and insurance information, and collect co-pays or balances due.
• Manage appointment scheduling, cancellations, and rescheduling for multiple providers.
• Process patient check-out, ensuring follow-up appointments and documentation are completed accurately.
• Answer incoming calls, respond to patient inquiries, and direct calls appropriately.
• Assist with insurance verification and coordinate with billing staff as needed.
• Maintain confidentiality and compliance with HIPAA and clinic procedures.
• Support a fast-paced front desk that handles 85–120 patients per day.

Qualifications :

Additional Details :

Perks :

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

IND 004-007