Account Director

Direct Agents is seeking an experienced Account Director to join our Client Services leadership team.

The ideal candidate has a proven track record within digital media (agency side), exceptional communication skills, and a passion for driving client growth while inspiring and motivating a team.

This role pays $115k-135k depending on experience, plus a bonus structure.

THE ROLE Team Management - manage, coach, and inspire a team plus maintain and grow the overall business health of accounts :

• Team planning and goal setting Leveraging team resources to better service clients and manage account workload 1 : 1s with team members for account updates and growth opportunities Account allocations & budgeting within team Enforcing best in class client services practices on all accounts Managing “up” - provide guidance to senior management for continuous improvement, increased efficiency, and betterment of processes Client Partner Lead and manage assigned client accounts, maintaining and growing effective communication and relationships Develop strong and meaningful relationships with clients to understand their objectives and provide tailored & innovative solutions Pro-actively manage client expectations and share new ideas Revenue and organic growth-mindset Mentor client team to develop this client partnership and strategic mindset Campaign Strategy and Execution Drive forward-thinking strategy, a pulse on the ever-changing media landscape, and data-driven mindset for new initiatives and testing Lead the onboarding of new clients, ensuring all aspects are optimized for success.
• Work closely with subject matter experts across the agency Develop comprehensive campaign strategies to meet client goals and objectives.
• Workshop ideas for new channel initiatives to reach client target audiences.
• Lead QBR & client strategic planning meetings DESIRED BACKGROUND 7+ years of account management / client services experience specific to digital 2+ years experience managing multiple direct reports Exceptional oral and written communication skills  Expert relationship builder with strong client service skills Strong leader both internally and externally Analytical skills required must have experience in MS Excel and data analysis Ability to think strategically on your feet Strong attention to detail, time management, and diligent work ethic Strong time management skills ability to prioritize and meet deadlines This role is based in our NYC office and you must reside or be willing to relocate within commuting distance of the office for this role WHY DIRECT AGENTS We believe that personal success comes from the hard work that you put in.  We skip the politics and bureaucracy and empower you to directly impact the speed of your growth.

Below is just some of what sets us apart and the opportunities you’ll have to thrive :

Access to Cutting-Edge Practices :

If you’re looking for a new role with space to directly influence the business and company culture, apply today!