Provide outstanding customer service : smile and greet patients
Check-in / Check-out; schedule and confirm patients in a friendly and professional manner
Maintain Appointment book by following up on no show or cancelled appointments and going through recall list for unscheduled patients
Verify patient eligibility for dental insurances (PPO & Medical). Get benefit breakdowns for PPO
Proficient in using dental office software such as Open Dental
Assist with collecting co-payment for patient balances
Maintain a clean patient waiting area and front desk
Assist with administrative assignments as directed by the Front office lead
Participate and support marketing initiatives for recalls and new patient growth
Knows back office as well
Skills :
General Practice
Bilingual
Scheduling
PPO
Denti-Cal
Cross-trained (Front / Back Office)
Open Dental
Spanish
Billing
Claims / Appeals
Coronal Polishing
Digital Impressions
Digital X-rays
Insurance
Treatment Planning
Benefits :
Dental
PTO
Compensation :
$18-$22 / hour
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Dental Office • Fontana, CA, US
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