General Manager, Rocky's Bar and Raise the Cup Café (Fifth Third Arena)

General Manager Chicago, IL

Description

Fifth Third Arena | Chicago, IL

Where great hospitality meets great hockey ~

For nearly 30 years,   One Off Hospitality   has been shaping Chicago’s dining scene with iconic restaurants and bars built on creativity, care, and genuine hospitality. Now, we’re bringing that same energy to   Fifth Third Arena , home of the   Chicago Blackhawks !

The   General Manager   oversees all food and beverage operations at   Fifth Third Arena , the official practice facility of the   Chicago Blackhawks . This leadership role manages two signature concepts :

• Rocky’s Bar   – a tribute to the late Chairman   Rocky Wirtz , and a fan-favorite from the United Center, anchoring the arena’s dining experience with elevated cocktails, curated food offerings, and a warm, welcoming atmosphere that celebrates a life well lived.
• Raise the Cup Café   – an all-day destination serving   coffee and premium bites , designed to fuel athletes, guests, and staff with quality and care.

The General Manager drives operational excellence, upholds brand standards, and leads a passionate team dedicated to creating memorable guest experiences in every interaction.

REPORTS TO :  Director of Operations and CEO

TYPE :   Salary / Full-time

FLSA :   Exempt

Essential Duties and Responsibilities

Minimum Qualifications (Education, Experience, Skills)

Physical Demands and Work Environment

Who We Are :

For almost 30 years,   One Off Hospitality   has developed and operated some of Chicago’s most beloved places to eat and drink. More importantly, we’re a group of people – chefs, hospitality veterans, managers and creators – who believe in the power of treating our guests like family and our restaurants like home.

Equal Employment Opportunity Statement :

One Off Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Join us in leading the next chapter of hospitality excellence at Fifth Third Arena — where every service moment reflects the passion, pride, and spirit of Chicago hockey.