USER INTERFACE / USER EXPERIENCE DESIGNER - (TECHNICAL MANAGER V) Job at Illinoisc

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We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524-7514 for further information and to request or discuss an accommodation.

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Disclosure of Salary Information

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Job Requisition ID : 51094 IPR# 25-00513

Closing Date : 11 / 10 / 2025

Agency : Department of Transportation

PositionTitle : Technical Manager V

Job Type : Salaried

Category : Full Time

County : Sangamon

Number of Vacancies : 1

Bargaining Unit Code : NR916 Pro Tech Teamsters

This position is a union position; therefore, provisions of the relevant collective bargaining agreement / labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home. No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

T his position is responsible for innovating and optimizing digital interfaces of the department’s web and mobile applications. The incumbent applies user-centered design principles and technological expertise to create accessible, efficient, and secure solutions that empower end users, drive engagement, and achieve the department’s objectives.

Essential Functions

• Collaborates with stakeholders and end-users to understand their challenges and requirements.
• Designs intuitive and user-friendly interfaces for web and mobile applications, compliant with government accessibility standards and guidelines.
• Conducts user journey research and mapping, through interviews, surveys, and usability testing, to gather insights and validate design decisions.
• Creates wireframes, prototypes, and mockups to communicate design concepts and facilitate feedback.
• Works closely with developers to ensure the feasibility and implementation of designs within project timelines and constraints.
• Iterates designs based on user feedback, analytics, and usability testing results.
• Contributes to developing and maintaining design standards and style guides to ensure consistency across applications.
• Stays informed about industry trends, best practices, and emerging technologies to improve design processes and outcomes continuously.
• Collaborates with cross-functional teams, including project managers, developers, and content creators, to deliver high-quality user experiences that meet project goals and objectives.
• Adheres to government regulations, security policies, and privacy requirements throughout the design process.
• Performs duties in compliance with departmental safety rules. Performs all duties in a manner conducive to the fair and equitable treatment of all employees.
• Performs other duties as assigned.

Minimum Qualifications

Preferred Qualifications

Conditions of Employment

About the Agency

The Illinois Department of Transportation is seeking to hire a User Interface (UI) / User Experience (UX) Designer

The IDOT team works diligently to provide safe, cost-effective transportation for Illinois in ways that enhance quality of life, promote economic prosperity and protect our environment. We are problem solvers and leaders, constantly searching for innovations and improvements in support of our commitment to providing the best multimodal transportation system for Illinois.Our team fosters a culture of inclusivity. We value diversity and hold ourselves to the highest ethical standards as we work together for a common purpose. Team members frequently collaborate with colleagues and others outside the department to best meet customer needs.

The department offers extensive training and career advancement opportunities.Employees also receive a robust benefit package including :

We invite qualified applicants to apply to become part of our team. We are confident that you will take pride in serving Illinois and its residents and visitors.

Work Office : Finance & Administration, Bureau of Information Processing

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of theIllinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the “View Profile” link in the top right of theIllinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources :

Non-State employees : on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

Seasonal and temporary workers should use a personal e-mail address when applying for jobs.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses :

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