IT TechnicianCity of Waco • Woodway, TX, United States
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IT Technician
City of Waco • Woodway, TX, United States
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionMaintains and upgrades hardware, peripherals, specialty equipment and software applications; responds to requests for assistance, provides first-level technical support and resolves problems within scope of authority and training; duties may vary according to job assignment. Provides technical support and training and implements solutions according to IT Department procedures. Adds new users and sets access controls; maintains, tests and troubleshoots desktop systems. Performs system maintenance and updates according to IT Department procedures and industry standards. Refers complex problems to senior technical staff and tracks the problem until it has been resolved. Supports the relationship between the City of Waco and the general public by demonstrating courteous and cooperative behavior when interacting with residents, visitors and City staff; maintains confidentiality of work-related issues and City information. Meaningful and challenging work Make a difference and improve communities Competitive Salary and Benefits Mandatory TMRS Retirement Plan with a 2 : 1 City Match Education Assistance Program Paid Parental Leave Employee Assistance Longevity Pay And More! Chance to do work you are passionate about Desire to give back Yes No Yes No
Salary : See Position Description
Location : Waco, TX
Job Type : Full Time
Job Number : 2025-01253
Department : INFORMATION TECHNOLOGY
Division : INFORMATION TECH
Opening Date : 11 / 12 / 2025
Summary
Minimum Starting Salary : $28.98 hourly- Depending on Qualifications
The City of Waco Seeks
The ideal candidate will have a strong understanding of computer hardware, software, and troubleshooting techniques, along with excellent communication skills to assist City employees in resolving technical issues efficiently.
Minimum Qualifications
Required :
- H.S. Diploma or GED equivalent
- Valid Texas Driver's License
- 2 years of technical support experience
Position Overview
Under general supervision, provides first-level technical support for City employees for the Information Technology (IT) Department; maintains computer hardware, software, and specialty equipment.
Essential Functions
The City of Waco offers a complete benefits package for eligible employees including; health, dental, vision, Employee Assistance Program (EAP), Flexible Spending Accounts, life insurance, long term and short term disability, retirement, deferred compensation plans, holidays, vacation, sick leave, credit union and savings bonds.
To learn more about the benefits offered, visit our Benefits page .
Why Work For Waco :
Full Range of Benefits, including Health, Dental, Vision, Disability, and Life Insurance
01
Do you hold a H.S. Diploma or GED equivalent?
02
Do you hold a Valid Texas Driver's License?
Required Question
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It Technician • Woodway, TX, United States
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