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Healthcare Regional Manager of Operations
Healthcare Regional Manager of OperationsCompany Confidential • Orlando, FL, US
Healthcare Regional Manager of Operations

Healthcare Regional Manager of Operations

Company Confidential • Orlando, FL, US
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Regional Manager of Operations

Full Time, Monday through Friday

Location : Florida (Hybrid but must live in the Orlando Market)

Position Overview

The Regional Manager of Operations is responsible for directing the operational performance of a defined Florida region, ensuring that clinical teams are supported, facility partners receive consistent, high-quality service, and market goals are achieved. This role oversees day-to-day operational execution, coordinates provider coverage, strengthens relationships with facility leadership, and collaborates with senior leadership on growth and service optimization. The position requires a hands-on manager who can balance daily demands with broader strategic planning.

Primary Duties

Clinical Workforce Coordination

  • Manage staffing assignments and scheduling for clinical providers across multiple facilities.
  • Ensure adequate daily and after-hours coverage according to service needs.
  • Monitor visit volume, workflow efficiency, and documentation turnaround to ensure expectations are met.
  • Address performance concerns, attendance issues, and quality matters in alignment with internal guidelines.

Facility Relationship Management

  • Serve as the main operational contact for facility administrators and leadership teams.
  • Conduct routine check-ins with facilities to evaluate service satisfaction, resolve concerns, and identify opportunities for improvement.
  • Support the introduction of new clinical staff into facilities, assisting with orientation to workflows and expectations.

    • Operational Leadership and Support

  • Partner with senior operational leaders to implement service initiatives and market-specific strategies.
  • Provide guidance to administrative and operational support personnel assigned to the region.
  • Review internal processes and propose improvements to increase efficiency, communication, and care coordination.
  • Assist with planning and execution of facility launches, coverage transitions, and expansion of services in the region.
  • Ensure compliance with company standards, regulatory requirements, and best practices within post-acute and long-term care settings.

    • Qualifications

  • At least five years of experience in healthcare administration, operations, or clinical support roles.
  • Background in skilled nursing, post-acute care, or senior care strongly preferred.
  • Experience managing or coordinating providers, clinical teams, or healthcare staffing operations.
  • Bachelor's degree in Healthcare Administration, Business, or a related field; advanced degree preferred.
  • Strong communication and relationship-building skills, especially with facility leadership.
  • Proficiency in general office software and healthcare technology platforms.
  • Ability to travel within the regional market; reliable transportation required.
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    Operation Manager • Orlando, FL, US

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