Lead Internal Communications Specialist

What You’ll Be Doing

Serves as a strategic advisor to C-suite and executive and senior leaders, driving internal communication efforts that engage teammembers and reflect the Credit Union's mission, values, and culture. This role leads internal communication strategies, campaigns, shapes executive messaging, and ensures communications are clear, compelling, and aligned with the Credit Union's strategic goals, mission and purpose. Strong writing, storytelling, collaboration and stakeholder influence skills are key, along with creativity and independence.

• Act as team lead, guiding and mentoring communications professionals, and assisting the Manager in day-to-day tasks to ensure smooth operations and team development
• Help manage executive internal thought leadership strategy, aligning messages with business priorities and cultural values
• Track performance metrics and engagement data to inform and improve communications. Responsible for compiling metrics for month, quarter and year end reporting
• Develop strategy, execute and manage the internal editorial calendar and oversee content development across internal channels
• Build and maintain strong relationships with the C-suite and senior leadership to ensure alignment and support for communication initiatives and programs
• Maintain a consistent and engaging internal voice and tone across all teammember-facing communications
• Provide messaging guidance and develop and maintain best practice resources for leaders and other internal partners
• Main point of contact internal communications and team member advocacy
• Create and manage intranet and newsletter strategy
• Other communications duties as assigned

Additional Job Functions

Qualifications

Knowledge, Skills, and Abilities