Mobile Device Technician

Mobility Services Team

RESPONSIBILITIES :

• Provide modern smartphone and tablet technology for remote and local users across 8 building campus.
• Provide support for new and ongoing Mobility related projects.
• Provide support for mobile device migration efforts.
• Respond to requests from internal and authorized external business units in a timely manner for Tier II support : telephone, e-mail, remote control, and occasional on-site problem diagnosis and resolution for mobile device issues.
• Enforce mobile device policies and procedures in the EMM environment.
• Integrate commercial off-the-shelf and in-house mobile applications into the MDM catalog and ensure deployment of those applications.
• Cooperate with consultants for installations, deployments, and troubleshooting of new releases as needed.
• Manage service vendor(s) to ensure quality and provide feedback on ways the vendor(s) can improve services.
• Maintain system integrity and security by resolving issues from compliance scans.
• Maintain system configuration design documentation and MDM continuity documentation.

QUALIFICATIONS :

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.