Community Support Specialist

COMMUNITY SUPPORT SPECIALIST

Description

We're seeking an experienced Support Specialist to support our growing team. This position requires a thorough understanding of our product offerings and established support processes and procedures and the successful candidate will be familiar with troubleshooting basic software problems, working in a fast-paced team environment, and handling multiple priorities at the same time.

Key Responsibilities :

• You are the primary direct care staff for assigned adult individuals with the responsibility of ensuring that goals and objectives in the Individual Support Plan (ISP) are completed.
• Work with other Support Staff in the home to assist in the completion of day to day tasks, such as, budgeting, menu planning, community outings with the people that we serve.
• Establishing a secure, positive environment that nurtures the individuals' needs, self-expression, and goals
• Perform all the standard DSP responsibilities as well (as seen below)

DSP Responsibilities

Overseeing the individuals we serve and taking care of their needs, and performing housekeeping duties as necessary

Delivering individualized training and care for the individuals in compliance with healthcare professionals' instructions and other specific guidelines.

Advancing individuals' decision-making, productivity, and participation in a range of activities.

Promoting independence in daily activities, such as work, learning, and leisure.

Facilitate individuals' inclusion in the community's experiences and activities.

Maintaining knowledge of individuals' ISP requirements and needs

Complying with Little Friends policies and procedures

Maintaining documentation in compliance with company procedures.

Operating facility's vehicles in compliance with company policies and governmental statutes

Shopping for groceries and preparing meals that meet specific client dietary needs

Encouraging client engagement in social networks and communities

Other duties as required

WAGE TRANSPARENCY NOTIFICATION

Little Friends, Inc., in compliance with House Bill 3129 regarding Pay Transparency, is committed to providing salary and benefits information for all open positions. Please note that all disclosed compensation rates for this role will be determined based on required qualifications, experience, education, skill, training, certifications, and seniority.

Little Friends, Inc. also has the right to offer candidates appropriate compensation rates, determined by the employer, commensurate with the applicant's qualifications, experience, education, skill, training, certifications, or seniority.

Job Type : Full-time

Schedule : Mon-Fri 2p-10p

Pay : $23.85 per hour

Benefits :

401(k)

401(k) matching

Dental insurance

Employee assistance program

Health insurance

Health savings account

Life insurance

Paid time off

Professional development assistance

Vision insurance

Requirements

Requirements

Must be at least 21 years of age

Must have a valid Illinois driver's license

Must have a good driving record (no more than 2 accidents in the last 5 years)

DSP / Residential Care experience preferred

Salary Description

23.85 / hour