Office Administrator
Griswold Home Care of Wilmington, NC
Join a purpose-driven home care team that values excellence, compassion, and organization. Griswold Home Care of Wilmington is seeking a dependable, detail-oriented Office Administrator to support scheduling, billing, and daily office operations that keep client care running smoothly.
What You’ll Do
- Answer phones promptly and professionally.
- Assist with scheduling needs and provide backup coverage when needed.
- Handle insurance filing, billing, and payroll with accuracy and confidentiality.
- Keep intake folders and caregiver files complete and state compliant.
- Support onboarding and compliance tracking for new hires.
- Use CoachUp Care to recognize caregivers and manage Care Team celebrations.
- Help coordinate Caregiver Appreciation events and office staff milestones.
- Help with On Call, monthly rotation.
What We’re Looking For
Strong attention to detail and excellent organization skills.Professional, friendly phone manner and customer service mindset.Reliable, steady, and adaptable under pressure.Tech-savvy (Microsoft Office, Viventium experience a plus).Experience in office administration, healthcare, or home care preferred.Education
Required : High school diploma or equivalent.
Preferred : Associate’s degree or higher in Business or Healthcare Administration, or equivalent experience.
Pay
$20 – $22 per hour (up to $45,000 annually), depending on experience and capability.
Why Join Griswold
Work that makes a real difference in people’s lives.Supportive, close-knit team culture.Opportunities for growth and learning.A mission rooted in compassion and reliability.Apply today!