Parts Counterperson

Description of the role :

As a Parts Counterperson at Classic Ford Lincoln - Columbia, you will be responsible for efficiently and accurately assisting customers with their parts needs.

You will play a crucial role in ensuring customer satisfaction and maintaining an organized parts department.

Responsibilities :

• Assist customers in person, over the phone, and via email with their parts inquiries
• Identify the correct parts needed based on customer descriptions, vehicle information, and parts catalogs
• Provide price quotes and process parts orders
• Maintain accurate inventory records and stock levels
• Track back-ordered parts and follow up with customers
• Collaborate with the service department to ensure timely and efficient part delivery
• Handle warranty claims and returns
• Maintain a clean and organized parts department

Requirements :

Benefits :

About the Company :

Classic Ford Lincoln - Columbia is a reputable automotive dealership located in Columbia, South Carolina.

We are committed to providing high-quality vehicles, exceptional customer service, and reliable auto parts.

As part of the Classic Automotive Group, we prioritize employee satisfaction and offer various opportunities for career development and growth.