Guest Experience Team Member

Mission Statement :

As an extension of Tepper Sports and Entertainment, the Guest Experience Team is committed to providing excellent customer service to guests visiting Bank of America Stadium. Each member of the Guest Experience Team is knowledgeable of the stadium and its policies, dedicated to supporting each of the stadium's events and committed to improving the fan experience. We share the Carolina Panthers' / Charlotte FC's vision of what a positive game day experience should be for our guests. This team sets the tone for delivering exceptional service by anticipating the guests' needs and resolving issues in a timely and professional manner.

Requirements :

• Have a strong customer service background
• Availability to work ALL Carolina Panthers / Charlotte FC home games and other stadium events on nights, weekends, and holidays
• A team player who possesses a positive attitude and uses good judgment
• Works with little supervision and is self-motivated
• Friendly and personable
• Ability to work in a fast-paced environment
• Must pass a background check

Responsibilities :

Tepper Sports & Entertainment is an equal opportunity at-will employer and do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin.