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General Manager
General ManagerHersha Hospitality Management LP • Kokomo, Indiana, USA
General Manager

General Manager

Hersha Hospitality Management LP • Kokomo, Indiana, USA
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Overview

Opportunity : General Manager

The Hampton Inn & Suites Kokomo is looking for a General Manager to lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction.

Your Growth Path

Area General Manager - Regional Director of Operations Vice President of Operations

Your Focuses

Leadership

  • Lead inspire and mentor a diverse team cultivating a culture of collaboration innovation and accountability.
  • Set clear expectations and provide the guidance necessary to achieve exceptional performance.

Guest Experience

  • Ensure the highest level of guest satisfaction by overseeing the implementation of service standards personalized experiences and swift resolution of any issues.
  • Continuously seek opportunities to enhance guest interactions and exceed expectations.

    • Financial Performance

  • Develop and execute strategies to maximize revenue optimize expenses and achieve budgetary goals.
  • Monitor financial performance through regular analysis and implement corrective actions as needed.

    • Operational Excellence

  • Maintain a seamless and efficient operation by overseeing all aspects of the hotel including front office housekeeping and maintenance.
  • Implement best practices to uphold quality and safety standards.

    • Employee Development

  • Foster a culture of continuous learning and professional development empowering team members to excel in their roles and advance within the organization.

    • Your Background and Skills

  • Associate or Bachelors Degree in Business Hospitality or a related field.
  • Previous hotel GM experience is preferred.
  • Hilton experience is strongly preferred.

    • HHM Benefits and Perks

  • Medical Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Free Basic Life Insurance
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Quarterly Bonuses and Incentives
  • Employee Assistance and Wellness Program
  • Educational / Professional Development
  • Technology Reimbursements

    • Work Environment and Context

  • Requires standing for extended periods walking pushing lifting up to 25 pounds bending and reaching stooping using fingers and hands kneeling or crouching.
  • Occasional travel required.

    • What We Believe

    People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It

    About Us

    HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race color gender gender identity sexual orientation marital status pregnancy national origin ancestry age religion disability veteran status genetic information citizenship status or any other group protected by law.

    Required Experience :

    Director

    Key Skills

    Restaurant Experience,Hospitality Experience,Interviewing,Management Experience,Profit & Loss,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Restaurant Management,Retail Management,Recruiting

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    General Manager • Kokomo, Indiana, USA

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