Benefits Communications Consultant

Sr Enrollment Manager

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals and to help others accomplish theirs, too. Join our team as we help shape the future. The Benefits Communications Consultant plays a critical role in supporting group benefits enrollment initiatives by developing strategic communication plans, optimizing enrollment processes, and partnering with clients and internal teams to drive premium growth. This role combines strategic thinking, data analysis, client engagement, and technical proficiency to ensure successful benefit enrollments across diverse customer segments.

Strategic Communication & Planning

Develop and execute comprehensive communication strategies tailored to customer needs and enrollment goals. Create engaging and informative materials that support employee understanding and participation in benefits programs.

Enrollment Strategy & Optimization

Design and implement enrollment strategies aligned with business objectives. Use data analytics to identify high-opportunity cases and inform enrollment tactics. Continuously improve enrollment workflows for efficiency, accuracy, and scalability.

Client Engagement & Relationship Management

Conduct client needs assessments and provide consultative solutions to support enrollment success. Collaborate with Client Relationship Managers (CRMs) to align on customer goals and drive outcomes. Serve as a trusted advisor to clients throughout the enrollment lifecycle.

Cross-Functional Collaboration

Partner with internal teams including Sales, Product, Marketing, and Operations to ensure alignment on enrollment strategies. Facilitate communication across departments to support seamless execution of enrollment plans.

Technology & Operational Excellence

Demonstrate proficiency in enrollment platforms and digital tools. Support the integration and utilization of technology to enhance the enrollment experience. Lead or contribute to project management efforts focused on process improvement.

Qualifications

Bachelor's degree in communications, Business, Marketing, or related field or equivalent experience preferred. 5+ years of experience in benefits communication, enrollment strategy, or client consulting within the insurance or employee benefits industry. Strong analytical skills and experience using data to drive decisions. Excellent written and verbal communication skills. Proficiency in enrollment platforms and digital communication tools. Proven ability to manage multiple projects and collaborate across teams.

This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office locations will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work schedule, with the expectation of coming into an office as business needs arise.

Compensation : The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is : $88,560 - $132,840.