Manager Technical

Join National Dentex - a leading healthcare organization specializing in the dental industry! We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 50 labs throughout the country. We are seeking to fill a number of key positions within our organization including this Digital Design Manager opportunity at NDX Dynamic Dental Solutions in Jacksonville, FL .

The regular hours for this position are from 8 : 00 AM to 5 : 00 PM, Monday through Friday, and subject to change from time to time.

This is a full-time position featuring employee benefits including : health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!

Primary Responsibilities and Essential Functions of the Position :

• Accountable for workflow and assignment of cases, meeting department due dates.
• Confer with lab technicians and other personnel to refine operating procedures, resolve problematic scenarios, and provide technical information.
• Research and develop new and innovative methods and products as they pertain to the dental industry.
• Read prescriptions and specifications received from dentists.
• Knowledge and comfortability with computers.
• Operate the computer-aided design & computer-aided manufacturing steps for the designing process, including scanning, loading and creating files.
• Operate software for nesting designs to be processed through the milling / printing process.
• Load information into the computer, such as patient name, pan number, type of crown, shade.
• Follow all required steps, to ensure consistent, accurate results.
• Handle inbound & outbound calls to doctors as needed.
• Assist with training and develop team members.
• Use past experience and successes to effectively trouble shoot and problem solve.
• Manage daily job task assignments to keep production running at high levels of efficiency.
• Disseminate knowledge and provide continual team improvement through teaching and instructing.
• Maintain productivity by monitoring workload of functional areas; identifying peak and slack periods; making operational or staffing adjustments.
• Maintains department staff by recruiting selecting orienting, and training employees.
• Ensure the work flow process meets Company standards of quality control, production and documentation.
• Review final work to confirm that quality standards have been met.
• Clean work area daily.
• All other duties as assigned.

Skills and Abilities Required :

Minimum Education and Experience Required :

Hazardous Materials or Equipment Used :

Physical Requirements :