Business Systems Analyst

Posted Thursday, April 3, 2025 at 6 : 00 AM

Department : Information Technology

FLSA Status : Exempt - Non-Represented

Reports To : Manager of IT Analytics

Salary Range : $72,700 - $90,900

JOB SUMMARY :

Reviews, analyzes, and evaluates user needs to create systems solutions that support overall business strategies. Ensures proper installment of 3rd party software to include processes and training as well as set-up and custom reports. Tests the effectiveness of new and existing software. Manages the flow of information and adherence of vendors to IT project timelines. Assists with data extractions and business intelligence reporting.

ESSENTIAL FUNCTIONS :

• Trouble-shoots and supports users of all system software internally developed and externally purchased.
• Manages implementation of software purchases and updates.
• Develops Functional and Technical specifications of current and future process.
• Meets with technical teams.
• Reviews help desk logs and troubleshoots user issues.
• Responds to various inquiries from departments concerning software updates, performance, solutions to data issues and overall processes.
• Provides analysis and monitors dashboards
• Performs other duties as required.

QUALIFICATIONS :

KNOWLEDGE, SKILLS, AND ABILITIES :

PHYSICAL REQUIREMENTS AND ENVIRONMENTAL FACTORS :

DISCLAIMER STATEMENT :

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Milwaukee County Transit System is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age; protected veteran, status as a qualified individual with a disability or any other characteristic protected by law.

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