Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits :

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

ABOUT OUR AGENCY :

Ive been a State Farm agent for 12 years and currently lead a dedicated team of five professionals. We offer a supportive environment with flexible scheduling, growth opportunities, and sales bonuses to reward success.

I graduated from UCM and stay active in my community by serving on the board of a local nonprofit called Green Works and being a member of the Hibernians. Community involvement is important to me, and that same passion carries over into how we support our customers and team.

Our agency culture is built on genuine care and a commitment to helping our team members succeed. We focus on individual strengths and work to place people in roles where they can truly thrive. If youre looking for a workplace that invests in your growth and helps you reach your full potential, this could be the perfect place for you.

ROLE DESCRIPTION :

Liam Porter - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES :

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS :

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.