Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits :

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

ABOUT OUR AGENCY :

Our agency opened in 2001 and currently has a small team of one full-time and two part-time team members. Before opening my agency, I spent eight years as a fire claims representative with State Farm, which gave me a strong foundation in understanding customer needs and how to provide exceptional service.

I studied business at College of Charleston. Outside of work, my husband and I enjoy working on home construction projects and cheering on Carolina Football.

We offer a Simple IRA, flexible scheduling to support work-life balance, and licensing reimbursement. While our community involvement mostly focuses on financial support, were proud to contribute to local causes in meaningful ways.

Our office culture is collaborative and focused. Were looking for someone who can step into a leadership role, problem-solve effectively, and contribute to a supportive and hardworking team.

ROLE DESCRIPTION :

Ashley Johnson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES :

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS :

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.