Workers' Compensation Claims Advocate

IGNITE YOUR PASSION

• IMPACT WHAT MATTERS

WHO WE ARE.

Breaking Boundaries for 25 years - and counting.

The world is rapidly changing, and HUB is here to advise businesses and individuals on how to prepare for the unexpected. With more than 600 HUB offices across North America, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected through unrelenting advocacy and tailored insurance solutions. Our growing team of professionals across North America represents a broad, deep, and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.

WE LOVE OUR PEOPLE & OUR PEOPLE LOVE US.

We have the competitive, exciting, and friendly work environment you are seeking. We strategically position our employees for longevity and success by investing in their future and providing continuous opportunities for growth and development Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. We welcome ALL candidates and are proud of our wonderfully diverse employee population.

WE’LL TAKE CARE OF YOU.

We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help you reach your health, retirement, and professional goals. Our suite of benefits includes PPOs, HMO, HSA, FSA, vision coverage, dental coverage, pet insurance, paid time off, a generous 401k plan and more!

THE OPPORTUNITY :

We are seeking an experienced Workers' Compensation Claims Advocate to join our dedicated team supporting a top producer with a diverse client portfolio. While restaurant clients represent our primary focus (from white-glove establishments to fast-food operations), this role also involves supporting clients across various other industries. The successful candidate will serve as a trusted advisor to our clients, helping them build robust WC programs while providing hands-on claims advocacy.

Key Responsibilities

Manage workers' compensation claims for clients from various stages of the claim’s lifecycle

Follow select claims from inception through closure, ensuring optimal outcomes for clients

Serve as primary escalation point for carrier and TPA concerns, advocating aggressively for client interests

Monitor claim reserves, settlement negotiations, and medical management decisions

Coordinate with insurance carriers, TPAs, medical providers, and legal counsel as needed

Partner with clients across various industries to build and refine their workers' compensation programs

Analyze claim trends and loss patterns to identify industry-specific and client-specific risk factors

Develop customized risk management strategies addressing unique exposures across different business operations

Provide guidance on return-to-work programs tailored to each client's operational environment and workforce needs

Conduct comprehensive claim reviews and present actionable findings to the client

Growth and Retention

Build and maintain strong relationships with client contacts, from HR managers to corporate risk managers

Collaborate closely with the dedicated claims director and account service teams to ensure seamless client service delivery

Participate in client meetings, renewal presentations, and strategic planning sessions

Serve as subject matter expert on industry workers' compensation exposures

WHAT YOU BRING TO THE TABLE :

Bachelor's degree from an accredited four-year institution

Minimum 7 years of experience in workers' compensation claims, risk management, or related fields

Deep understanding of California workers' compensation laws, regulations, and procedures

Experience working with insurance carriers and third-party administrators

Strong analytical skills with ability to interpret claim data and identify trends

Proficiency in claims management systems and Microsoft Office Suite

Experience working with restaurant, hospitality, or other service industry clients preferred

Exceptional communication and negotiation skills

Strong client service orientation with consultative approach

Ability to manage multiple complex claims simultaneously

Problem-solving mindset with attention to detail

Proven ability to effectively interact with all levels (including executives) within an organization

TAKE THE FIRST STEP TOWARD AN AMAZING FUTURE.

We want to meet you! Apply today and start your journey to a better tomorrow.

Department Account Management & ServiceRequired Experience : 5-7 years of relevant experienceRequired Travel : Up to 25%Required Education : High school or equivalent

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race / ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

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