Financial Counselor Supervisor

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industrys most advanced technology platform encompassing sophisticated analytics AI intelligent automation and workflow orchestration.

As our Financial Counseling Supervisor you will s upervise the Financial Counseling Team for multiple client locations. The position requires extensive knowledge of financial counseling insurance patient estimates local and state financial assistance programs.

Every day you will be responsible for identifying workflow issues and providing solutions. With sharp attention to detail one would discern client problems communicate them and escalate root cause issues to appropriate parties . In addition analyzing daily weekly and monthly reporting and KPI metrics provides subject matter expertise to help solve problems and provide solutions. To thrive as a Financial Counseling Supervisor you must display a strong sense of patient care and attention to detail. Must be able to travel to other locations to oversee the process.

Heres what to expect as a Financial Counseling Supervisor -

Serve as information resource for team members

Ensure the staffing needs are met at all locations and develop alternate staffing patterns

Review and process timecards in timely manner

Develop and coach team members

Measure and monitor KPI metrics related to AR performance with emphasis on aging categories

Participate in weekly operations meetings to drive performance excellence. Troubleshoot and resolve issues with client concerns with sense of urgency

Establish working relationships with on and offshore counterparts

Train and educate team members on new process changes

Other duties assigned

Required Qualifications :

Intermediate skill level of Microsoft Word Excel PowerPoint and Outlook

Expert knowledge in Billing Processes Excellent written and verbal communication skills

Ability to work well independently and in te ams

Ability to prioritize multi- task and work in a fast-paced high-volume environment.

Positive Attitude

This role involves frequent movement between work areas and requires the ability to remain mobile throughout the day in order to perform essential job duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. R1 is an equal opportunity employer and does not discriminate on the basis of any protected status.

For this US-based position the base pay range is $49126.00 - $78919.86 per year . Individual pay is determined by role level location job-related skills experience and relevant education or training.

This job is eligible to participate in our annual bonus plan at a target of 5.00%

The healthcare system is always evolving and its up to us to use our shared expertise to find new solutions that can keep up. On our growing team youll find the opportunity to constantly learn collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care but that same enthusiasm is applied to giving back to the community and taking care of our team including offering a competitive benefits package.

R1 RCM Inc. (the Company) is dedicated to the fundamentals of equal employment opportunity. The Companys employment practices including those regarding recruitment hiring assignment promotion compensation benefits training discipline and termination shall not be based on any persons age color national origin citizenship status physical or mental disability medical condition race religion creed gender sex sexual orientation gender identity and / or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law. Furthermore the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process please contact us at for assistance.

CA PRIVACY NOTICE : California resident job applicants can learn more about their privacy rights California Consent

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Required Experience :

Manager

Key Skills

Financial Services,Financial Models,Account Management,General Ledger Accounts,ERP,Payroll,External Auditors,Customer Relationships,Credit Card,Financial Statements,Business Units,Annual Budget,Income,New Clients,Financial Management

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 49126 - 78919