Business Analyst

This posting is for a pending award.

Location : Annapolis MD & Baltimore MD (Hybrid / Telework Eligible)

Schedule : Full-time 40 hours / week (8 : 00 a.m.4 : 30 p.m.)

Contract Term : 10 months (anticipated start December 1 2025)

About the Role

Applied Technology Services is seeking a Senior Business Analyst to support theComptroller of Maryland (COM)driving continuous improvement initiatives within the Unclaimed Property and Field Enforcement Divisions . This role offers the opportunity to make a direct impact on the efficiency accuracy and security of critical state operations.

As a Business Analyst you will collaborate with COM staff to identify opportunities design solutions and deliver measurable improvements across business processes systems and workflows. This is a hands-on role for a professional who thrives on problem-solving process reengineering and delivering tangible results.

What Youll Do

You will lead and support projects that enhance operational performance including :

Process Documentation & Training Develop clear comprehensive documentation and training materials for existing business processes.

Internal Controls Identify gaps and recommend solutions to strengthen compliance and accountability.

Technology & Tools Partner with technical teams to design or enhance workflows and tools within COMs technology environment (Excel SharePoint Power BI ServiceNow KAPS Revenue Premier).

Process Reengineering Redesign workflows to improve efficiency accuracy cost-effectiveness and employee satisfaction.

Quality Assurance Provide testing and support for business processes migrating into new applications.

Each Division will benefit from at least two significant projects during the contract term. Deliverables will include :

A written project proposal with measurable objectives and performance metrics

A detailed Standard Operating Procedure (SOP) for reviewed processes

A close-out report with recommendations risk analysis and outcome evaluation

Qualifications

Required :

Minimum 3 years of experience in business process analysis documentation SOP development or process reengineering

Bachelors degree in Business Administration or related field

Professional certification such as CBAP PMI-PBA CAPM or equivalent

Preferred :

3 years of project management experience with responsibility for delivering complex initiatives on time and within scope

Additional Details

Worksites : 80 Calvert St. Annapolis MD and 7 St. Paul St. Baltimore MD

Telework : Eligible (with some required on-site presence)

Security : Position requires handling confidential information and passing a background investigation

Full-Time Employee Benefits :

• Competitive compensation
• Health benefits including Medical Dental and Vision
• Vacation and Personal Days
• 401K
• Employee Assistance Plan
• Continuous education and learning opportunities.

Required Experience :

Manager

Key Skills

SQL,Agile,Business Analysis,Visio,Waterfall,Business Process Modeling,Requirements Gathering,User Acceptance Testing,Business requirements,SDLC,Systems Analysis,Data Analysis Skills

Employment Type : Contract

Experience : years

Vacancy : 1

Yearly Salary Salary : 90000 - 101000