Senior Service Delivery Manager (Redwood City)Zensar Technologies • Redwood City, CA, United States
Senior Service Delivery Manager (Redwood City)
Zensar Technologies • Redwood City, CA, United States
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job_description.job_card.job_descriptionEnterprise architect with capability across Infra, Cloud and Networks. Core understanding of Security concepts. Ability to decode enterprise architecture for apps. (with appropriate conversations) Communication and people management skills. Extensive experience in manage Complex Cloud Infrastructure project Proficiency in enterprise architecture frameworks and modeling tools Background in Security with Okta, PIM / PAM and Enterprise security. Strong experience in Enterprise apps architecture creation, modelling and deployment. Certifications (Preferred) : Relevant certifications such as TOGAF (The Open Group Architecture Framework), ITIL (Information Technology Infrastructure Library), PMP, or cloud platform certifications (AWS Certified Solutions Architect, Azure Expert).
Zensar technologies, US is looking for high caliber Infrastructure Architect cum Service delivery manager for our client based out in Redwood City CA.
This job requires Technical expertise to lead High complex Infrastructure cloud Project and also to manage the stakeholder
Location of work- Redwood City CA
Onsite role
Open for both Fulltime and Contract
Experience : Extensive experience (typically 15+ years) in IT, including significant experience in both enterprise architecture and IT service management leadership roles
Overall accountability for end-to-end service delivery, client relationship management, and governance.
- Client satisfaction.
- Lead client governance meetings (weekly, monthly, quarterly) and represent all delivery towers.
- Manage stakeholder communication, escalation management, and issue resolution.
- Work with offshore, nearshore, and onshore teams to ensure unified delivery.
- Transformation initiatives.
- Drive strategic initiatives (automation, Roadmap).
Technical expertise
Must have skills
Good to have :
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Senior Service Delivery Manager • Redwood City, CA, United States
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