Manager of Community Outreach & Testing Services

Manager of Community Outreach & Testing Services

The Chicago Center for HIV Elimination (CCHE), is situated within the Biological Sciences Division at the University of Chicago Medicine. CCHE aims to eliminate all new HIV transmission events by 2041. The University of Chicago's position on the South Side makes it uniquely situated to test, treat, and prevent new HIV infections in a highly affected population. The South Side communities and majority Black suburbs connected to them to the South represents the largest contiguous Black population in the United States. By using our integrated HIV transmission elimination approaches, we are beginning to make new infections in these communities less frequent.

In this role, the Manager of Community Outreach & Testing Services is responsible for completing daily or shift specific quality audits, facilitating monthly team meetings, and directing delivery of quality, patient-centered services for sexual and gender minority individuals seeking outreach and testing services. This is in collaboration with and under the supervision of the Director of Population Centered Health Homes. In the absence of the Director of Population Centered Health Homes, this role assumes responsibility for the unit. This position is grant funded.

Responsibilities include :

• Training and supporting the Outreach and Network Services team members.
• Leading team huddles to ensure communication across the team on weekly updates on projects, clients and other policies as needed.
• Assisting with the coordination of cross-team collaborations with research, admin, supportive services, biostats, PACT to ensure activities, communications, and managing project deliverables are maintained.
• Completing regular audits ensuring documentation is up to date for the Outreach & Network Services team.
• Serving as a back up for testing services for research and drop in as needed.
• Providing task management to the Outreach & Network Service team, offering weekly supervision meetings and approving all time in workday for the Network Services team.
• Supporting on-site Manager on duty responsibilities (supporting the team in crisis intervention, de-escalation, and completes all required documentation.
• Leading and offering support across teams to connect teams to various community partners, developing partnership agreements and maintenance space coordination.
• Working independently and within teams on special non-recurring and ongoing projects.
• Performing various administrative and operational tasks under limited supervision. Assisting with preparation and review of protocols, grant applications, manuscripts, reports, and complex reporting tools.
• Using knowledge of clinical research to coordinate the collection of analyzable data and / or samples.
• Performing other related work as needed.

Minimum qualifications include vocational training, apprenticeships or the equivalent experience in a related field (not typically required to have a four-year degree). Work experience in a related job discipline is required.

Preferred qualifications include experience working with and / or providing care to LGBT populations, Black and Latino community members, and experience providing HIV / STI testing and counseling.