Clinic Office Manager

About Goodside Health At Goodside Health, we believe every child deserves access to high-quality, compassionate healthcare.

Our team works hard to provide excellent care in a fast-paced, supportive environment where collaboration and growth are encouraged.

Job Summary The Clinic Office Manager plays a dual role in supporting both patient care and clinic operations.

About 90% of this role is dedicated to clinical and front-desk duties as a Utility Player, while 10% of the role focuses on leadership and administrative responsibilities.

This is a hands-on position ideal for a strong leader who enjoys both patient interaction and team management.

What You’ll Do Leadership & Operations Oversee daily clinic operations and ensure proper staffing Create schedules, delegate tasks, and monitor workflow Lead, coach, and mentor team members while fostering a positive culture Manage payroll / timecards, inventory, and supply orders Ensure compliance with HIPAA, OSHA, and all federal / state regulations Participate in recruiting, training, and onboarding new team members Track KPIs, patient satisfaction, and operational performance Address patient concerns and reviews Clinical & Front Office Duties Triage patients and assist providers with procedures (splinting, wound care, injections, labs, etc.) Administer medications as directed and provide patient education Maintain exam rooms and support lab / radiology procedures Perform front-desk functions such as patient check-in, insurance verification, billing, and collections Travel to other clinic locations when coverage is needed What We’re Looking For Required High school diploma or equivalent Certified Medical Assistant (RMA, CMA, NRCMA) with at least 2 years of leadership / management experience BLS certification (AHA preferred) 1+ year pediatric experience 1+ year medical office management experience Strong leadership, training, and customer service skills Proficient in Microsoft Office Suite and EMR software Preferred RN or LVN (Texas or compact license, in good standing) Bilingual (Spanish) 1+ year urgent care experience Additional pediatric or management experience Work Environment & Physical Requirements Fast-paced urgent care clinic setting with regular patient interaction Exposure to communicable diseases and clinical substances Ability to stand / walk for extended periods and lift / move up to 50 lbs Why Join Goodside Health?

We’re committed to creating a team that reflects the communities we serve.

We embrace diversity, equity, and inclusion—and believe that diverse teams make the strongest teams . 👉 Apply today to join our mission of making healthcare more accessible for children and families across Texas!

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