Valet Runner-Steady Extra (LINQ LV)

Caesars Valet Attendant

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission : "Create the Extraordinary"

Our Vision : "We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."

Our Values : "Blaze the Trail, Together We Win, All-In on Service"

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

Receives vehicle from guest and fills out parking ticket correctly surveying vehicle. Retrieves car from parking area and returns key to guest.

How You Will Create the Extraordinary

• Consistently use the 10-5 rule. At 10 feet away, make eye contact with the guest and smile. At 5 feet away, extend a friendly verbal acknowledgement to welcome the guest.
• Responsible for efficiently and accurately completing the arrival and departure of each guest.
• Extends an appropriate closing for all interactions, providing the guest with a feeling of exceptional service.
• Maintain energy and enthusiasm, willingness to serve, and consistently demonstrate property and company service standards for the duration of shift
• Exhibits a sincere desire and compliance with all guest requests. Anticipates needs
• Proactively offers service / assistance, and offers personalized recommendations based on current events and offers without prompting
• Proactively interact, respond to, and anticipate guest needs for service; inquiries regarding hotel features, services, outlet hours, and room accounts through effective communication, guest assistance, direction, and information provided within company policies / guidelines in a courteous, professional manner. Projecting a positive and upbeat tone of voice, maintaining eye contact, smile, and positive body language.
• Must comply regulatory, company and department policies and procedures, security guidelines and departmental SOPs
• Will demonstrate sense of urgency when assisting guests, maintaining a calm and composed look.
• Acknowledge other guests waiting by nodding their head and maintaining eye contact.
• When giving directions the Valet Attendant will walk guests in the direction (at least 4 steps) requested instead of point. When an escort is not possible the agent should signal the right direction by stretching their arm and opening the palm of their hand.
• Will interact with technology tools in order to give a sense of sophistication for the service delivery. Tools such as but not limited to : Cellphones, Computers, Touch Screens, Self-Check in Kiosks; tablets.
• Proactively acknowledging and directing vehicles to the proper location then automatically open doors for arriving and departing vehicles.
• Provides a proper introduction to the hotel then explains the parking and vehicle pick up information for the guest.
• Must run to retrieve vehicles from guests.
• Places beverage in departing vehicles as a gesture of good will.
• Drives all vehicles safely and in accordance with all state laws.
• Will direct, manage traffic to maximize space on the front drive making for an enjoyable guest experience.
• Will keep all the personal settings of the guest by not changing seat's locations, mirrors, AC or Radio

What You Will Need

Additional Requirements

Together We Win

We believe in delivering family-style servicean approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships

Disclaimer

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Equal Employment Opportunity

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.