Service Administrator

Job Title : Service Administrator

Job Location : Norfolk VA

FLSA Status : Non - Exempt

This is a FULL-TIME position

Overview :

Air Control Concepts is more than just a collection of firms, we are a community of forward-thinking experts committed to excellence, innovation, and collaboration. With a focus on commercial HVAC representation, we bring together esteemed entities from diverse regions, each boasting decades of invaluable experience.

We understand that success in the HVAC industry goes beyond individual accomplishments. That's why we believe in the power of unity and collaboration. By leveraging our collective assets, knowledge, and resources, we empower our member firms to deliver unparalleled service, safety, and efficiency to clients across healthcare, commercial, and residential sectors.

Job description

We are seeking a highly organized and detail-oriented individual to join our administrative team. The ideal candidate will be responsible for providing comprehensive administrative support including but not limited to, invoicing, contract management, and accounts receivable. This role requires strong communication skills, proficiency in Microsoft Suite, and adaptability to be able to assist across departments.

Essential Duties and Responsibilities :

• Invoicing as per specific customer requirements.
• Utilizing service software to maintain customer accounts.
• Creating and managing maintenance contracts.
• Depositing and entering customer payments.
• Follow up on past due invoices.
• Providing exceptional customer support.
• Creation and management of purchase orders, as needed.
• Data entry, document preparation, and reporting.
• Office duties, such as filing, copying, scanning.

Experience and Requirements :

Benefits :

We offer a competitive and comprehensive benefits package, including :

Air control Concepts is an equal employment opportunity Employer.