FINANCIAL ASSISTANCE COORDINATOR

Job Details Job Location Houston, TX Position Type Full-Time Education Level High School Diploma / GED   Travel Percentage Less than 10% Job Shift Any Description

JOB PURPOSE :

Ensure the prompt and accurate payment of clients' eligible program expenses to third party providers. Document and maintain thorough records.

Qualifications

ESSENTIAL JOB RESPONSIBILITIES :

• Coordinate and process Temporary Financial Assistance payments to third-party providers for approved expenses as part of the client's service plan; Confirm receipt of payments; and submit TFA to Financial Assistance and Quality Assurance Coordinator / Finance on a weekly basis.
• Maintain ongoing communication with Lead Case Manager, QA, Finance, and Program Manager.
• Conduct a peer-to-peer Quality Assurance audit of Temporary Financial Assistance (TFA) to include a review of the check register, TFA logs, client files, and database, and make necessary corrections to ensure the Program complies.
• Maintain accurate checkbook / accounting balance at all times. Forward all credit card receipts and appropriate forms to the accounting department promptly. Keep detailed records of payments made. Update client case file appropriately and enter information into HMIS database.
• Demonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veteran or client first to support our mission to "Empower people to build better lives for themselves, their families, and their communities."
• Other duties as assigned

Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities.

Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email hr@endeavors.org or speak with your recruiter.

Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at recruiting@endeavors.org. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process.