Business Operations Specialist (7141)

Business Operations Specialist

We are looking for an enthusiastic colleague to join our Business Operations team in San Jose. This position is responsible for collaborating with our dynamic customers, North America Sales and TSMC Headquarters in Taiwan, by solving daily business operational challenges.

You will report to the Manager of the Business Operations Support team, and the job will be based in San Jose, CA. Our work schedule operates on a hybrid system, where you will be required to work three days in the office with possible early evening hours expected.

TSMC is the leader in Semiconductor Foundry business. At TSMC, we develop the technologies that shape the future and change the world!

Responsibilities

• Customer order and delivery schedule management
• Execute shipments in compliance with global export regulations
• Account coordination and execution of daily business operations, product loading priority, business transactions, sales data analysis and problem solving
• Maintain client relationships. Responds to customer inquiries of delivery status, shipments, RMA, and others
• Participate in customer visits, conference calls, project meetings, take meeting minutes, AR follow up
• Partner with Account Managers to establish new accounts / engagements, deliver correct pricing and investigate pricing discrepancies for all aspects of the foundry business
• Collaborations with TSMC cross-functional teams in the US and global locations
• May perform other duties as assigned including special projects, post sales service

Minimum Qualifications

Preferred Qualifications

Company Description

As a trusted technology and capacity provider, TSMC is driven by the desire to be :

TSMC pioneered the pure-play foundry business model when it was founded in 1987 and has been the world's leading dedicated semiconductor foundry ever since. The Company supports a thriving ecosystem of global customers and partners with the industry's leading process technologies and a portfolio of design enablement solutions to unleash innovation for the global semiconductor industry. With global operations spanning Asia, Europe, and North America, TSMC serves as a committed corporate citizen around the world.

In North America, TSMC has a strong sales and service organization that works with customers by helping them achieve silicon success with cutting-edge technologies and manufacturing excellence. The Company has continued to accelerate its R&D investment and staffing in recent years and is expanding its manufacturing footprint to support customer innovation with 3D IC technologies and optimal manufacturing capacity.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations, TSMC North America may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon TSMC North America obtaining any export license or other approval that may be required by the U.S. Government.

Diversity statement

TSMC North America is committed to employing a diverse workforce and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, or any other characteristic protected by applicable law. TSMC is an equal opportunity employer prizing diversity and inclusion. We are committed to treating all employees and applicants for employment with respect and dignity.

Pay Transparency / Benefits statement

At TSMC, your base pay is only part of your overall total compensation package. At the time of this posting, this role typically pays a base salary between $70,000 and $110,000 per year. The range displayed reflects the minimum and maximum target for new hires. Actual pay may be more or less than the posted range. Factors that influence pay include the individual's skills, qualifications, education, experience and the position level and location. TSMC's total compensation package consists of market competitive pay, allowances, bonuses, and comprehensive benefits. We also offer extensive development opportunities and programs.