Employee Relations Specialist IILoves Travel Stops & Country Store • Oklahoma City, OK, US
serp_jobs.error_messages.no_longer_accepting
Employee Relations Specialist II
Loves Travel Stops & Country Store • Oklahoma City, OK, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionChampion HR team mindset of using customer-first approach to deliver HR solutions Act as a liaison between employees and management to support positive and productive communication to assist with problem solving and relationship building Provide HR guidance to field leadership by determining appropriate resolutions and ensuring follow-up is complete Provide HR guidance to leadership by determining appropriate resolutions and ensuring follow-up is complete Facilitate conflict resolution and mediate discussions between employees and / or managers to promote a positive and productive work environment Lead and conduct prompt, thorough and fair investigation processes on complex employee relations issues and provide recommendations on how to resolve Manage the ADA process to include documenting process, gathering necessary documents, reviewing and interpretating requests, and determining outcomes of an accommodation request. Consult, provide guidance and make recommendations on corrective and / or disciplinary action related to employee conduct or performance issues correlating with current policies and procedures Serve as subject matter expert on personnel policies outlined in employee handbook and can interpret those policies for employees and managers Support change management efforts during organizational transitions Partner with HR leadership and legal counsel as needed to mitigate risk and ensure compliance with employment laws and regulations Maintain in-depth knowledge of legal requirements to reduce legal risks and ensure regulatory compliance – PWFA, ADA, USERRA, and laws regulating harassment, discrimination and equal employment opportunity Prepare reports and metrics on employee relations activity Analyze employee relations trends and recommend proactive strategies to address recurring issues Assist Supervisor of HR on new projects or initiatives including project plans, identifying resources, managing project schedules, and communicating to client group Understand business goals and recommend new solutions, polices, or procedures to help drive continuous improvement Serves as point of contact for employee questions, grievances, or concerns to include detailed documentation HS Diploma or equivalent required Bachelor’s degree in human resources, business, or similar field of study preferred Knowledge of applicable laws, rules / regulations, procedures, and administration is required 3+ years of professional experience in HR required 5+ years of professional experience in Employee Relations preferred HR experience supporting hourly client group required HR experience working retail, call center, operations or manufacturing environment preferred Demonstrated experience in managing complex employee relations matters and investigations Hard skills : Proficient in Microsoft Office Soft Skills : Excellent customer service skills, proper phone and email etiquette, ability to multi-task, detail oriented, strong sense of urgency, good time management skills, ability to exercise independent judgment, ability to use tact and persuasion under pressure in extremely controversial and confrontational situations, ability to quickly evaluate alternatives and decide on a plan of action, exceptional follow up skills, excellent interpersonal skills, ability to resolve conflicts and diffuse field employee related issues, concerns, etc. Requires prolonged sitting, some bending and stooping This position is located at Love's corporate office in Oklahoma City .
Req ID : 471655
Benefits :
- Fuel Your Growth with Love's - company funded tuition assistance program
- Paid Time Off
- 401(k) – 100% Match up to 5%
- Medical / Dental / Vision Insurance after 30 days
- Career Development
- Hiring Immediately
Welcome to Love's : The Employee Relations (ER) Specialist II will provide human resources and functional support to our team members and leaders. The Employee Relations Specialist II will manage business needs and employee advocacy to find optimal solutions for employee relations matters. The Employee Relations Specialist II will work at the operational level to resolve concerns around the work environment, policies, performance management, and workplace conflict.
Job Functions :
Experience and Qualifications :
Skills and Demands :
Our Culture :
Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.
Love's is an Equal Opportunity Employer. Veterans encouraged to apply.
Job Category : Corporate
serp_jobs.job_alerts.create_a_job
Employee Specialist • Oklahoma City, OK, US
Job_description.internal_linking.related_jobs
Contract Management Specialist.Conduct research independently in contracting and other related functional areas, and approach conflicts as a problem solver.
Adapt to new and changing policies and pr...serp_jobs.internal_linking.show_more
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading h...serp_jobs.internal_linking.show_more
At TFCU, we welcome people of all backgrounds.We know that embracing a diverse team makes us a stronger and better organization.
Here you can expect a professional workplace where all employees have...serp_jobs.internal_linking.show_more
Were you referred by a Cima Senior Living team member? Please fill out this application and a recruiter will be in touch shortly! To apply, please complete the required questionn...serp_jobs.internal_linking.show_more
You'll work directly with Americas self-employed, small business owners and individuals to help them access a product suite of affordable benefits and business services.
Our clients are looking for ...serp_jobs.internal_linking.show_more
We have a great team of friendly, talented and inspiring people at First United.As a learning organization, we take pride in offering exciting opportunities for employees to grow and follow their p...serp_jobs.internal_linking.show_more
Campus OSU-Oklahoma City Contact Name & Email Abbey Hardin, Work Schedule Monday - Friday, occasionally includes some evenings and weekends Appointment Length Regular Continuous / Until Further No...serp_jobs.internal_linking.show_more
Join Our Team at Oklahoma Heart Hospital (OHH).At OHH, we believe that patient care is truly at the heart of everything we do.
Our dedicated team members are involved in every step of our patients' ...serp_jobs.internal_linking.show_more
Family Services Specialist I / II This is a full-time position in an office setting Monday through Friday 8 : .This position is located in Oklahoma City, Oklahoma.
Full State Employee Benefit...serp_jobs.internal_linking.show_more
Our company has moved to 100% virtual, work-from-home positions.This position allows you to build your career around your life, rather than being forced to build your life around your career!.We're...serp_jobs.internal_linking.show_more
INTEGRIS Health, Oklahoma's largest not-for-profit health system has a great opportunity for a Revenue Integrity Analyst II in Oklahoma City, OK.
In this position, you'll work with our Revenue Integ...serp_jobs.internal_linking.show_more
Veteran & Military Spouse Talent Community.Accounting / Finance, Administrative, Building Management, Capital Markets, Communications / Public Relations, Data & Analytics, Data Centers, Engineering / Mai...serp_jobs.internal_linking.show_more
What Product or Services Marketing contributes to Cardinal Health.Marketing is responsible for assessing customer needs, market conditions and competition to inform business strategy.Marketing impl...serp_jobs.internal_linking.show_more
The Member Advocate I will deliver extraordinary service while accurately and efficiently processing a variety of cash and inquiry transactions for members while adhering to applicable policies and...serp_jobs.internal_linking.show_more
By joining Sedgwick, you'll be part of something truly meaningful.It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.
We invite you to grow your c...serp_jobs.internal_linking.show_more
Location : Flexibility within the United States.The Small Business Administration (SBA) Banker III is responsible for leading business development with a primary focus on SBA lending while maintaini...serp_jobs.internal_linking.show_more
At Schwab, you're empowered to make an impact on your career.Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry togeth...serp_jobs.internal_linking.show_more
A completed application is required for consideration of employment.In 2021, Allegiance Credit Union initiated a partnership with Scissortail Community Development Corporation to explore the challe...serp_jobs.internal_linking.show_more
Contracts Specialist
Clearance Jobs • Oklahoma City, OK, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Analyst, Member Materials
CVS Health • Oklahoma City, OK, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Mortgage Liquidation Specialist
Tinker Federal Credit Union • Oklahoma City, OK, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Internal Employee Referral Application
Cima Senior Living • Oklahoma City, OK, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30
Open Enrollment Specialist
USHEALTH • Oklahoma City, Oklahoma, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Relationship Banker I
First United Bank • Oklahoma City, OK, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Financial Success Coach -SSOC
Oklahoma State University • Oklahoma City, OK, United States
serp_jobs.job_card.part_time
serp_jobs.last_updated.last_updated_less • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Professional Revenue Integrity Specialist
Oklahoma Heart Hospital • Oklahoma City, OK, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Family Services Specialist I / II
Oklahoma Human Services • Oklahoma City, OK, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30
Client Enrollment Specialist- 100% Virtual on Your Schedule (Remote)
Global Elite Empire Agency • Oklahoma City, OK, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Revenue Integrity Analyst II
INTEGRIS Health • Oklahoma City, OK, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Veteran & Military Spouse Talent Community
CBRE • Oklahoma City, OK, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Reconciliation Senior Specialist
Cardinal Health • Oklahoma City, OK, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Member Advocate I-North (Teller)
Weokie • Warr Acres, OK, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Unemployment Specialist
Sedgwick • Oklahoma City, OK, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
SBA Banker III
Seacoast National Bank • Oklahoma City, OK, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Client Relationship Specialist- Oklahoma City, OK
Charles Schwab • Oklahoma City, OK, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
(FT) Member Specialist (Universal Teller) - Alianza Branch - Bilingual Required
Allegiance Credit Union • Oklahoma City, OK, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted