Remote Client Support Analyst

Job Description

The Client Support Analyst role focuses on gathering client needs, providing detailed explanations of available solutions, and ensuring each client receives clear, accurate guidance. You will manage inbound interest, schedule virtual consultations, and educate clients on benefits and long-term value. You'll maintain a structured workflow, complete timely follow-ups, track conversations, and ensure clients feel supported throughout every step. This role blends consultative discussions with high attention to detail and organization.

Requirements

U.S. citizen

Excellent attention to detail

Strong communication, patience, and empathy

Ability to operate remotely without supervision

Prior customer-facing experience is a plus

Benefits

Fully remote role

Supportive mentorship and training

Uncapped earnings

Pathways for advancement into senior advisory roles

Requirements

Requirements : Must be a U.S. citizen. Strong communication and people skills. Self-motivated, disciplined, and coachable. Ability to work independently and manage time effectively. Previous sales or customer service experience is a plus, but not required (training is provided).