Talent.com
Member Service Representative
Member Service RepresentativePlanet Fitness • Oakland, CA, US
Member Service Representative

Member Service Representative

Planet Fitness • Oakland, CA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Member Services Representative

Are you excited about health and wellness? Do you thrive in upbeat, energetic environments? Planet Fitness is the fastest growing fitness franchise in the nation! With over 2,000 locations worldwide, we are always looking to add new individuals to our roster. The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties and Responsibilities

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including :
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
  • Facilitate needed updates to member's accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.

Qualifications / Requirements

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma / GED equivalent required.
  • Must be 18 years of age or older.

    • Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.
    • serp_jobs.job_alerts.create_a_job

    Member Service Representative • Oakland, CA, US

    Job_description.internal_linking.related_jobs
    Member Experience & Engagement Specialist

    Member Experience & Engagement Specialist

    YMCA of San Francisco • San Francisco, CA, United States
    serp_jobs.job_card.full_time
    A community-focused nonprofit organization in San Francisco is seeking a Membership Associate to enhance member experiences and provide customer support. This role involves engaging with members, ma...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Patient Services Representative II

    Patient Services Representative II

    Sutter Health • Berkeley, CA, US
    serp_jobs.job_card.full_time
    Sebmf Outpatient Facility Staff.We are so glad you are interested in joining Sutter Health!.Organization : SEBMF-East Bay Medical Foundation. Position Overview : Serves as the first point of contact f...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Member Experience Manager - Burlingame

    Member Experience Manager - Burlingame

    Industrious • San Francisco, CA, United States
    serp_jobs.job_card.full_time
    Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Front End Entry Level

    Front End Entry Level

    Albertsons Company • Menlo Park, CA, US
    serp_jobs.job_card.full_time
    When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn, grow, and...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Share Your Opinions. Earn Rewards.

    Share Your Opinions. Earn Rewards.

    Opinion Edge • Redwood City, California, United States
    serp_jobs.job_card.full_time
    Join Opinion Edge today and get paid for your insights! Take short surveys on the topics that matter to you and earn rewards for every completed survey. Sign up now and start turning your voice into...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Heavy Duty Truck Shop Service Administrator / Customer Service Representative

    Heavy Duty Truck Shop Service Administrator / Customer Service Representative

    Coast Counties Peterbilt • Menlo Park, CA, United States
    serp_jobs.job_card.full_time
    Heavy Duty Truck Shop Service Administrator / Customer Service Representative.Job Title : Heavy Duty Truck Shop Service Administrator / Customer Service Representative. Compensation : $25 / hour to $30 / ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Paraprofessional - Great Opportunity

    Paraprofessional - Great Opportunity

    Zen Educate • Loma Mar, CA, United States
    serp_jobs.job_card.full_time
    Get Set for the 2025-2026 School Year!.We're hiring now! Zen Educate is looking for Para Educators.If you're passionate about supporting students with special needs and want a full-time role where ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Bilingual Retail Sales Representative

    Bilingual Retail Sales Representative

    SPECTRUM • Half Moon Bay, California, United States
    serp_jobs.job_card.full_time
    This role requires the ability to work lawfully in the U.Earn $18 / hour base pay, with the potential to earn $22.Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Health Systems Board Member

    Health Systems Board Member

    AbleLight • Oakland, CA, US
    serp_jobs.job_card.full_time
    Due to our organization's growth, AbleLight has.We are seeking to add four executives with significant expertise in the areas below in the following communities of greatest need – Colorado, Califor...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Physical Therapist - Assistant Center Manager - $20,000 Sign On

    Physical Therapist - Assistant Center Manager - $20,000 Sign On

    Select Medical • Menlo Park, CA, United States
    serp_jobs.job_card.full_time
    MONTHLY STUDENT DEBT BENEFIT PROGRAM.Physical Therapist who is looking to take the next step in their career and advance into an operations role as an Assistant Center Manager.You will be placed in...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Product Manager, Premium Member Lifecycle Experience

    Product Manager, Premium Member Lifecycle Experience

    Superpower • San Francisco, CA, United States
    serp_jobs.job_card.full_time
    A leading health lifestyle brand in San Francisco is seeking a Product Manager for Member Lifestyle Experience.You will design and own the member journey from first interaction through long-term en...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    PFS Revenue Cycle Representative

    PFS Revenue Cycle Representative

    Stanford Medicine Children's Health • Menlo Park, CA, United States
    serp_jobs.job_card.temporary
    At Lucile Packard Children's Hospital Stanford, we know world-renowned care begins with world-class caring.That's why we combine advanced technologies and breakthrough discoveries with family-cente...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Senior Living Sales Director — $2.5K Sign-On

    Senior Living Sales Director — $2.5K Sign-On

    Integral Senior Living • Redwood City, CA, United States
    serp_jobs.job_card.full_time
    A senior living community management company in Redwood City seeks a Director of Sales to oversee sales operations, connect with prospective residents, and optimize occupancy.The successful candida...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Side Hustle Specialist (Evenings & Weekends)

    Side Hustle Specialist (Evenings & Weekends)

    Finance Buzz • Atherton, California, US
    serp_jobs.job_card.full_time +1
    We’re seeking dependable individuals who want to build a side income alongside their full-time work.This role offers flexible tasks you can perform outside your regular job hours.You’ll be given st...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    San Francisco, CA Family Medicine - Memberships for Family & Paid Sabbaticals

    San Francisco, CA Family Medicine - Memberships for Family & Paid Sabbaticals

    Enterprise Medical Recruiting • San Francisco, CA, United States
    serp_jobs.job_card.full_time
    Our client is a primary care platform challenging the industry status quo by making quality care more affordable, accessible, and enjoyable. This growing healthcare organization has more than 180 lo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    People Generalist - Corporate

    People Generalist - Corporate

    Medium • Menlo Park, CA, United States
    serp_jobs.job_card.full_time
    At Sprinter Health, our mission is to dramatically expand access to healthcare by reimagining the patient experience—delivered at home and powered by technology for scale.We're looking for an energ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Member Services Representative

    Member Services Representative

    Asian Health Services • Oakland, California, United States, 94601
    serp_jobs.job_card.full_time
    Member Services Representative.Asian Health Services, founded in 1974, provides medical, dental, and behavioral health services to more than 50,000 patients. Our approach to well-being focuses on wh...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Member Experience Pro : Service & Sales Champion

    Member Experience Pro : Service & Sales Champion

    AAA Mountain West Group • San Francisco, CA, United States
    serp_jobs.job_card.full_time
    A leading membership organization in San Francisco is seeking a Member Experience Associate to deliver outstanding service and achieve sales targets. The role requires strong customer service skills...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted