Creative Operations Manager, Assistant Director

Location : Chicago Dallas Houston Philadelphia Charlotte Atlanta Cleveland

At EY were all in to shape your future with confidence.

Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

Creative Operations Manager Assistant Director

At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself and a better working world for all.

As a member of our US Creative Services team youll be joining a high-performing in-house creative agency with a digital-first focus in a culture that is agile and inspires you to be your best self every day. On our highly collaborative team you can combine your energy vision creative ideas and passion for continuous learning in a flexible virtual diverse work environment. Youll manage day-to-day operations within your teams as they develop innovative solutions that help drive our clients business in a world that never stands still.

The opportunity

As a creative manager youll lead a multi-disciplinary virtual team of 20-30 team members whose focus is to understand our internal clients business to develop innovative insightful go to market materials that contribute to driving growth and revenue for the firm. Youll leverage prior management experience leadership insight and industry background to drive your success in this role.

Youll be part of an expansive and talented management team working independently and collaboratively to develop and lead the implementation of strategic organizational plans. Youll be empowered to contribute learn from and grow with other creative managers. Your ideas will be valued and heard and youll have opportunities to innovate and take part in efforts that help advance our creative team.

Your key responsibilities

You can expect to be accountable for people management processes that involve staffing training supervising coaching developing and performance management to achieve a high-performing team. Youll be managing creative personnel; setting and driving team goals identifying training opportunities providing day-to-day direction and developing team members to reach their full potential in line with our strategy. Youll be serving as a knowledge resource for direct reports regarding functional discipline operational procedural and administrative matters. Youll be responsible for successfully managing key performance indicators (KPIs) that support financial and operational performance for your team. Your ability to assess performance data through analyzing team metrics and dashboards will help you make sound business decisions.

Youll collaborate with the account manager on developing the operational account strategy for internal clients while having a strong understanding of their business objectives strategy and goals to provide exceptional service delivery. Your understanding of the team structure and skill set coupled with the firms knowledge resources will empower you to develop staff and support various business units across the organization.

Skills and attributes for success

• Strong leadership skills with the ability to model by example
• Ability to build and leverage relationships and exercise influence with multiple internal groups across all levels of the organization
• Excellent communication skills active listening and diplomacy when working with team members and business partners
• Ability to analyze data and KPIs to make sound business decisions
• Proactive and independent thinker strong ability to problem solve and consistently operates with a growth mindset
• Demonstrated ability to thrive in a high-performing culture

To qualify for the role you must have

Ideally youll also have

What we look for

We look for engaging communicators with executive presence and the ability to boldly lead others through conflict and challenging situations. We welcome strategic collaborative and consultative thinkers with a growth mindset and an aptitude for creative problem solving with the ability to quickly identify alternative solutions.

What we offer you

At EY well develop you with future-focused skills and equip you with world-class experiences. Well empower you in a flexible environment and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

Are you ready to shape your future with confidence Apply today.

EY accepts applications for this position on an on-going basis.

For those living in California please click here for additional information.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY Building a better working world

EY is building a better working world by creating new value for clients people society and the planet while building trust in capital markets.

Enabled by data AI and advanced technology EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance consulting tax strategy and transactions. Fueled by sector insights a globally connected multi-disciplinary network and diverse ecosystem partners EY teams can provide services in more than 150 countries and territories.

EY provides equal employment opportunities to applicants and employees without regard to race color religion age sex sexual orientation gender identity / expression pregnancy genetic informationnational origin protected veteran status disability status or any other legally protected basis including arrest and conviction records in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process please call 1-800-EY-HELP3 select Option 2 for candidate related inquiries then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EYs Talent Shared Services Team (TSS) or email the TSS at .

Required Experience :

Director

Key Skills

Employee Relations,Employee Evaluation,Management Experience,Profit & Loss,Conflict Management,Operations Management,Project Management,Budgeting,Leadership Experience,Supervising Experience,Leadership management,Financial Planning

Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 93300 - 174500