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Manager - Healthcare Quality
Manager - Healthcare QualityCVS Health • Seattle, WA, US
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Manager - Healthcare Quality

Manager - Healthcare Quality

CVS Health • Seattle, WA, US
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Manager of Health Care Quality

The Manager of Health Care Quality will support the functions of the Illinois Fully Integrated Duals Eligible (FIDE) quality program, including regulatory deliverables, HEDIS activities and reporting and other quality improvement activities. Be a collaborative partner with internal and external stakeholders to facilitate daily quality improvement (QI) functions.

  • Coordinate and monitor quality improvement projects from inception to closure including quality withhold performance, NCQA accreditation and contract compliance.
  • Develop the annual quality workplan to include program activities.
  • Support population health management and health equity activities to address inequities aimed to reduce disparities.
  • Monitor all workplan activities to ensure state, federal and NCQA compliance.
  • Ensure all quality policies are updated annually and in compliance with state contract.
  • Collaborate with all internal and external stakeholders to identify, develop, and implement innovative programs and initiatives to improve outcomes.
  • Manage medical record review and compile reports for both committee presentation and state submission.
  • Analyze data, develop reports and present to plan committees.
  • Adhere to NCQA standards and work with the National Quality Management Accreditation team to maintain the plan's NCQA accreditation.
  • Support the coordination of corporate compliance and external surveys as needed.
  • Support the project life cycle including requirements gathering, creation of project plans and schedules, manage resources, support HEDIS audit process, and facilitate project execution, deployment and closure.
  • Active member of quality committees to drive improvement efforts.
  • Participates in external quality review audits.

Required Qualifications :

  • 3+ years of quality improvement experience
  • Active Illinois nursing license or other clinical license
  • Experience managing HEDIS, CMS Stars and CAHPS activities.
  • Knowledge of NCQA accreditation standards
  • Experience managing multiple projects
  • Preferred Qualifications :

  • Experience with NCQA Health Plan survey preparation and submission
  • Certified Professional in Healthcare Quality (CPHQ)
  • Education :

  • Bachelor's degree in health-related field
  • Anticipated Weekly Hours : 40

    Time Type : Full time

    Pay Range : $66,330.00 - $145,860.00

    Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

    Great benefits for great people :

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
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