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Warranty Writer- Remote
Warranty Writer- RemoteUtah Staffing • Salt Lake City, UT, US
Warranty Writer- Remote

Warranty Writer- Remote

Utah Staffing • Salt Lake City, UT, US
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Warranty Writer

The Warranty Writer efficiently processes complex manufacturer warranty claims and other electronic repair orders. This is a remote, piecework structure position. What you'll do : Essential Duties and Responsibilities :

  • Prepare and process complex vehicle warranty claims and non-warranty Electronic Repair Orders in designated timeframes across multiple lines with high level of attention to detail.
  • Reconcile / correct (when applicable) rejected claims in a timely, efficient manner.
  • Attend occasional meetings, as needed - some optional, some mandatory.
  • Reconcile / Process multiple location queue's to reduce aging ERO's.
  • Contact OEMs for necessary approvals and / or goodwill (after warranty) adjustments and processing concerns.
  • Obtain approvals and adjustments within the organization's and the manufacturer's policies and procedures.
  • Produce various claims processing productivity reports.
  • Report unresolved concerns and / or problems to Warranty Specialist / Manager.
  • Maintain regular contact with management, Warranty and Maintenance Staff.

Skills and abilities you should have :

  • Required Experience :
  • Minimum of a High School Diploma or GED.
  • Minimum of 2 years administrative experience.
  • Prior auto and / or dealership experience preferred.
  • Minimum of 1 year warranty claim-related experience
  • Required Knowledge, Skills and Abilities :
  • Strong customer service skills.
  • Demonstrated knowledge of policy and procedures of claims submissions and / or claims prep of original equipment manufacturers (OEMs)
  • Ability to work in a team environment as well as individually.
  • Strong written and verbal communication, interpersonal, and organizational skills.
  • Strong PC and Microsoft Office (Word, PowerPoint, Excel) skills.
  • Ability to communicate effectively and efficiently and interact with all levels of the organization.
  • The annual starting hourly rate for this position is between $10.00 - $17.56 per hour. This position offers a base hourly wage plus commission for closing warranties. Commission earnings are expected to be consistent and significant part of total pay.

    The fine print : Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.

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    Warranty • Salt Lake City, UT, US

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