Office AdministratorThe ATT Center • Green Bay, WI, US
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Office Administrator
The ATT Center • Green Bay, WI, US
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job_description.job_card.job_descriptionHandles limited billing matters swiftly and accurately, collecting self-pay payments, credit card and insurance information and ensuring their accuracy. Works with Bell MedEx to handle any discrepancies and provides them paper ERAs as they are received. Contacts and establishes new referrals, walking them through the intake process. Schedules patient appointments, and provides the highest level of service and ethics, genuine compassion, organization, and confidentiality in all transactions. Processes new hires, ensuring the employee file has the necessary documentation, training and licensure. Aids providers in getting credentialed on all insurance panels. Meticulously prepares and maintains patient records as needed while strictly maintaining all HIPAA confidentiality standards. Professionally and politely answers phone calls, greets all visitors with a positive attitude, verifies visitor information, and ensures that their experience is positive. Screens visitors to ensure that they are expected or authorized prior to letting them in to see anyone at the office. Performs general office support duties including : copying, filing, mailing and faxing. Maintains office directories and filing systems. Prepares basic correspondence (fax, email, letter, etc.) as directed by appropriate team members and ensures correct ROI's are in place. Maintains cleanliness of the building's interior by way of dusting, vacuuming, removal of trash, cleaning of restrooms, etc., as needed. Handles ordering of office supplies and retail items. Attends community outreach events as needed. Ability to deal professionally, courteously, and efficiently with the public and to remain calm under stress. Ability to work 7 : 45 am to 5 : 00 pm schedule, Monday through Friday, with a lunch time of 12 : 00 pm to 1 : 15 pm. Knowledge of all confidentiality requirements regarding patients and strict maintenance of proper confidentiality on all such information. Knowledge of medical terminology and spelling, as well as office ethics. Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Proficient with Microsoft Office Suite or Google Office Suite. Associate's degree in office administration or related field preferred. Working knowledge of medicial billing and CPT codes Must have at least three years of management experience in an office setting, preferably with supervisory responsibilities in a health care facility. Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times.
Office Administrator Position
JOB SUMMARY :
The Office Administrator will oversee the general administrative function and activities of the office. This position will also supervise and coordinate provider credentialing, self-pay billing and the application of self-pay payments for the business office.
Supervisory Responsibilities :
- Oversees the daily work activities of the office.
- Ensures that employees report to work on time.
- Ensures that employees are following the operational Policies & Procedures outlined in the Employee Handbook and / or Clinic Manual.
- Works with the Clinical Director on attending to any needs of the clinic.
- Manages employee calendars and scheduling approved PTO.
Duties / Responsibilities :
Required Skills / Abilities :
Education and Experience :
Physical Requirements :
For more information about our clinic, please visit our website at www.theattcenter.com.
Job Type : Full-time
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Office Administrator • Green Bay, WI, US
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