Onsite Support Technician

Insight Global is seeking a Desktop Technician to work for a client out of the Los Angeles area. This role will be on site 5 days a week supporting the Los Angeles location for in person support as well as supporting other offices within the region remotely. You will be the sole tech member at this location supporting internal employees with various issues ranging from password resets, hardware support, O365 troubleshooting, VDI issues and some conference room set ups. A large part of this job will be project based work in LA, the office has a return to office policy so you will be supporting roughly 330 associates at this location. This position is looking to start immediately for a 6 month contract to hire. This person needs to be a self-starter as they will be the sole Desktop Technician.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity / affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy :

Required Skills & Experience

4+ years of experience in a desktop technician role providing onsite support

Experienced with ticketing systems

Client uses Sysaid

Experience with password resets and O365 troubleshooting

Experience with hardware support, password resets and AV support

Go-getter / self-starter - you will be the only tech on site in this location

Nice to Have Skills & Experience

Experience with Citrix or other VDI environments

Experience with Networking

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and / or other paid time off as provided by applicable law.