Technical Support and Service Specialist

EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Category

Professional Services

Description

Our reputable client, located in Southern Indiana, wants to add a Technical Support and Service Specialist to its ever-growing team

Job Responsibilities :

• Coordinate the creation, updating, and distribution of technical support documentation
• Perform, coordinate, and support installation, maintenance, and repair of products sold in both domestic and international markets.
• Organize and conduct training sessions for coworkers and customers as needed.
• Serve as the primary point of contact for technical support
• Collaborate with other team members to resolve complex repairs, address equipment issues, evaluate spare part needs, and establish service standards.

Job Requirements :

Additional Details :

Full-Time / Part-Time

Full-Time

Shift

First

Pay Range

Exempt / Non-Exempt

Non-Exempt

About the Organization

Touchdown Business Solutions is a locally and family owned Business Solutions company in New Albany, IN here to serve the Kentuckiana Region. Our goal is to help you succeed by helping you find the right job opportunity. As a local company, Touchdown's community-first approach forms strong and long-lasting relationships with surrounding companies. Since 2017, Touchdown has grown in staffing and recruiting to provide the highest quality career services possible.

This position is currently accepting applications.